Customer Satisfaction

Brian Malkerson, Chief Revenue Officer at Attentive on the benefits of SMS marketing in today’s marketing mix and how brands can drive more impact with this channel: ______ Welcome to this MarTech Series chat Brian, tell us about…
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11Sight, the leading and award-winning customer engagement platform designed for sales and marketing teams, announced it was named a FrontRunner for Video Conferencing by Software Advice. FrontRunners is designed to help small…
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New Survey Shows only 6% of Consumers Feel Businesses Exceed Expectations - while 35% of Businesses Think They Do Insightly, the leader in customer relationship management (CRM) innovation, is announcing the availability of Insightly…
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IntelligenceBank, the industry leading marketing operations platform, has announced that the company has ranked No.1 in G2 is Digital Asset Management Relationship Index. In this quarterly report for digital asset management software,…
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Tempesta Media and Craftly.AI partnership takes expert-driven content marketing to the next level. Tempesta Media, a performance-based content marketing solutions leader, announces its partnership with Craftly.AI, an AI-powered copywriting…
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Enterprise voice bot market heats up as companies use AI to route calls, answer questions, book reservations and take orders PolyAI, the leading supplier of enterprise-ready voice assistants, is poised for rapid growth in the US thanks…
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INTNT.AI has today announced the opening of its European headquarter operations in London, England. The new business will support growth in demand for its INTNT.ENGINE chatbot and voice-bot training platform that is proven to boost customer…
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Immerss, a pioneer in live video ecommerce, announced that it raised $1.1 million in seed funding, led by Oak Stream Investors III, Ltd. and Muse Family Enterprises Ltd. Marketing Technology News:  Avtex Wins 2021 Pandemic Tech Innovation…
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New online analysis tool enables organizations to easily see the value created by a modern, omnichannel CCM solution Doxim, the leading customer communications management (CCM) and engagement technology provider serving financial and…
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Quadient , a leader in helping businesses create meaningful customer connections through digital and physical channels, announced it has partnered with leading enterprise automation software company UiPath. Quadient’s partnership and…
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LoyaltyLoop and iRestore announced the integration of their cloud services to increase the ease at which restoration service companies and professionals can share data between the two platforms. iRestore's leading restoration…
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The Australian-born company meets the industry’s growing demand for an all-in-one merchandising solution that caters to creators outside of the US. FlashFomo has made recent waves in the influencer world by providing creators outside the…
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New Solution Enables Cloud-Native, Best-in-Class, Real-Time Data Quality and Identity Resolution as a Service – Without Moving Data Outside an Organization’s Security Perimeter Redpoint Global announced In Situ™ the first cloud-native,…
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Technology-Enabled Businesses Grow Faster Than the Competition Armanino LLP announced a specialized focus on digital transformation with DataVue, a methodology for helping companies tackle the full spectrum of digital transformation.…
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While businesses aiming to drive growth often focus on improving the customer experience, many neglect to explore how the employee experience (EX) plays into the equation. There are now more jobs available than before the pandemic, but…
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MediaForce First Platform to Integrate with Popular Project Management Software's Media Plans Function GaleForce Digital Technologies announced the introduction of the newest API integration for its robust MediaForce media planning and…
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Influitive Corporation, a leading provider of customer advocacy, community and engagement software, has been certified as a Great Place to Work after a thorough, independent analysis conducted by Great Place to Work Institute® Canada. This…
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Users name ON24 the best webinar software, ranking high in customer satisfaction and likelihood to recommend ON24 announced it earned a top-rated award for excellent customer satisfaction ratings on TrustRadius, one…
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The report ranks companies based on customer satisfaction. G2 has released its Summer 2021 Grid report and Shareablee has been named a High Performer in the Social Media Analytics Software category for high customer satisfaction. The…
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“Like untangling a giant ball of knots” – independent reviewers praise Kimble’s “transformational” effect Kimble, a global leader in Professional Services Automation, is proud to announce it ranks first among all of the leading PSA vendors…
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