An effective Customer Onboarding Program is critical for driving ongoing Customer Engagement, Satisfaction, and Value. Marketers in B2B companies are …
Customer Support – Doing the Right Things to Get 95% and Above Satisfied Customers
Imagine this: A person visits a shopping website ‘A’. ‘A’ has a great product that ticks all the right boxes …
Why Customer Experience Counts in Today’s Digital Era?
Quantzig, a leading analytics advisory firm that delivers customized analytics solutions, has announced the completion of its free resource on …
Retail Quality Report 2019: Global Retailers Still Struggling with Digital
New Global Ranking Shows UK Ecommerce Sites Are Limping Behind the US and Germany for Customer Satisfaction and Functionality Applause, …
G2 Crowd Ranking Honors etouches for High Customer Satisfaction
In The G2 Crowd Winter 2018 Report, etouches Earned The Coveted “Leader” Designation etouches, a leading global provider of event management …