Tag: customer service interactions
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What is an Open-Source CDP?

CRM MTS Staff Writer - October 21, 2024

New Research from Pantheon Reveals Top Digital Experiences that Consumers Say Influence Brand Trust

Analytics Business Wire - January 26, 2023

UiPath Acquires Re:infer Bringing Natural Language Processing to Enhance Everyday Customer Conversations Through Automation

AI/ML Business Wire - August 1, 2022

Airkit Unveils Major Update to its Digital Experience Platform to Unify the Customer and Agent Experience

Customer Experience Management PRNewswire - June 21, 2022

Kore.ai Named a Leader in 2022 Gartner Magic Quadrant for Enterprise Conversational AI Platforms

AI/ML PRNewswire - February 2, 2022

CX Trends In 2022: How to Deepen the Customer Relationship In The New Year

AI/ML Andy Traba - January 25, 2022

Zendesk Launches Integration with WhatsApp Business Solution

Customer Experience Management MTS Staff Writer - August 2, 2018

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