Banner Before Header
Browsing Tag

Customer Service Provider

COPC Customer Experience Standard for Vendor Management Organizations

COPC Inc., a global consulting, certification and training firm that helps companies improve operations to transform the customer experience, announces the immediate availability of Release 6.1 of the COPC Customer Experience (CX) Standard for Vendor Management Organizations (VMOs). The COPC CX Standard for VMOs is a comprehensive performance management system designed to help buyers of customer experience services better manage their VMO operations and vendors. “The COPC CX Standard for VMOs is tailored for the management…