Tag: CX technology
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Talkdesk Boosts Artificial Intelligence Portfolio With Capabilities That Deliver Hyper-Personalized, Modern Customer Experience

AI/ML Business Wire - September 17, 2024

Jury Duty or Customer Service? What New Survey Insights Tell Us About the State of CX—and How to Improve It

Customer Experience Management Peter Mullen - November 24, 2023

TTEC Digital launches Optics for Google CCAI Platform

AI/ML PRNewswire - April 5, 2023

Vonage Wins Best CX Solution in CX Awards for Conversational Commerce

AI/ML Business Wire - March 14, 2023

Digital Air Strike Launches Thought Leadership Training to Give Competitive Edge to Business Clients

Customer Experience Management Business Wire - November 29, 2022

MarTech Interview with Jim Yu, CEO at BrightEdge

AI/ML Paroma Sen - October 6, 2022

Bain & Company, the Inventor of NPS, Launches NPSx, a New Digital Venture Focused On Customer Experience Training and Certification

Analytics PRNewswire - July 26, 2022

Waterfield Technologies Acquires VoxGen, Strengthening Its Position as a Leader in Conversational AI and CX Technology and Services

AI/ML prweb - January 31, 2022

Multinational BPO ContactPoint 360 Expands Global Footprint With New Customer Experience and Technology Campus in Athens, Greece

Customer Experience Management PRNewswire - June 24, 2020

How CMOs Succeed with AI-Powered CX

Guest Authors Rachel Lane - October 15, 2019

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