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digital customer experience

Axiom Debuts Axiom Connected, Intensifying Commitment to Transforming the Automotive Ownership Experience

Axiom Product Administration announced it has established a dedicated technology services organization, Axiom Connected Technology LLC which is squarely focused on the digital transformation of the automotive, fintech and insurtech industries. “Automotive and insurance industries are facing unprecedented change requiring major, tangible, consumer engagement as they navigate their own digital transformation roadmap” This new business entity brings together new and existing connected platforms to help automotive: customers,…

Banque du Caire, One of the Largest State-owned Banks in Egypt, Goes Live With Temenos to Redefine Digital Customer Experience

New Digital Experiences for Both Corporate and Retail Customers Rapidly Deployed With Bank’s Existing Core Temenos, the banking software company, announces that Banque du Caire has gone live with Temenos Infinity, the omni-channel digital banking product to transform the bank’s multiple banking channels into a fast, seamless and compelling customer journey. At this first stage of the Temenos Infinity implementation, the bank has gone live with digital channels servicing corporate and retail customers. The second phase of…

Solodev Accelerates Digital Transformation with New Digital Customer Experience (DCX) Platform for Amazon Web Services

The AWS Partner Network Advanced Technology Partner Announces the Launch of Solodev Dcx 9.0 With Innovative Features for Building and Scaling Digital Customer Experience Applications Solodev, the Digital Customer Experience Platform for Amazon Web Services (AWS), announces the launch of Solodev DCX 9.0, a cloud-first enterprise content management system (CMS) and customer experience (CX) platform that enables organizations of all sizes to rapidly build, deploy, manage, and distribute their content. With Solodev DCX,…

CleverTap Achieves Amazon Web Services (AWS) Digital Customer Experience (DCX) Competency Status

CleverTap, the full stack customer lifecycle management platform, announced that it has achieved Amazon Web Services (AWS) Digital Customer Experience (DCX) Competency status. This designation recognizes that CleverTap provides proven technology and deep expertise to help Digital Customer Experience customers by providing end-to-end solutions for all phases of the digital customer engagement and experience including: marketing automation, analytics, segmentation and campaign management to engage prospects and customers with…

Airship Bolsters its Senior Leadership Team for Accelerated Global Growth

Seasoned Leaders Appointed to Four VP Roles Will Scale Demand, Product Delivery and Infrastructure for Airship’s Global Customer Base Customer engagement company Airship announced four senior leadership appointments including Dale Flores as vice president of sales Americas, Neil Gariepy as vice president of infrastructure and security, David King Harris as vice president of sales EMEA, and Jeff Winsor as vice president of technology services. “Dale, Neil, David and Jeff bring an incredible set of leadership skills to…

Adverity Achieves Amazon Web Services (AWS) Competency Designation for Digital Customer Experience (DCX) Specialisation on AWS

First Ever Austrian Based Company to be Selected for the AWS Partner Network (APN) Adverity, a leading data intelligence platform, announced that it has achieved Amazon Web Services (AWS) Digital Customer Experience (DCX) Competency status – making it the first Austrian based company to achieve the AWS DCX Competency designation as a launch partner. Achieving the AWS Digital Customer Experience Competency differentiates Adverity as an AWS Partner Network (APN) member that provides specialised technical proficiency and…

Upshot.ai Achieves AWS Digital Customer Experience Competency Status

Upshot.ai, the 'Comprehensive Customer Engagement Cloud,' announced that it has achieved Amazon Web Services (AWS) Digital Customer Experience Competency status. This designation recognizes that Upshot.ai provides proven technology and deep expertise to help enterprises looking to improve digital customer experience. Upshot.ai provides end-to-end solutions for all phases of the digital customer acquisition and retention life cycle. This includes content management and marketing automation, prospect engagement, effective and…

HubSpot Selected as a Launch Partner for AWS Partner Network (APN) Marketing Automation

HubSpot, a leading growth platform, announced that it has achieved Amazon Web Services (AWS) Digital Customer Experience Competency status for Marketing Automation. As the headline partner for the category, HubSpot provides proven technology and deep expertise to help Digital Customer Experience customers by providing an all-on-one platform that supports all phases of the digital customer acquisition and retention lifecycle. "HubSpot shares AWS's commitment to providing a delightful, seamless experience for our customers.…

Crownpeak Achieves Amazon Web Services Digital Customer Experience Competency Status

Crownpeak, the enterprise-grade, cloud-first Digital Experience Management (DXM) platform, announced that it has achieved Amazon Web Services (AWS) Digital Customer Experience (DCX) Competency status. This designation recognizes that Crownpeak provides proven technology and deep expertise to help Digital Customer Experience customers, by providing end-to-end solutions for all phases of the digital customer acquisition and retention life cycle. Crownpeak specializes in content management on AWS and helps customers build the…

Comm100 Launches Third-Generation Chatbot, SMS and Zapier Integration

New Capabilities Help Customers Deliver More Effective Omnichannel Customer Experience Across More Channels Comm100, a global provider of enterprise-grade digital customer experience solutions, announced the launch of its third-generation AI-powered chatbot, featuring extended capabilities for handling more complex customer requests and better collaboration between bots and human agents. This release also includes text messaging (SMS) integration and a broad range of cloud connectors using the Zapier platform. The idea…