Digital Experiences

Zmags, the leading SaaS platform revolutionizing how consumers experience digital commerce, achieved record results in 2020 as digital transformation became a focus for retail. Fueled by multiple new solution enhancements, and the addition of over 100 new customers across its product suite, the company saw content creation on its Creator platform more than double, a 600% increase in traffic to consumer-facing content, and more than 1B online customer experiences delivered during the 2020 holiday season. To meet the…

Online sales inquiries increase 59%; car buying experience puts prospective customers in the driver's seat IBM and Audi UK, one of the world's leading premium automotive manufacturers, collaborated to redesign Audi's website to deliver a far more engaging digital customer experience. During the course of 2020, Audi has seen a 59% increase in UK online sales inquiries despite an almost 30% industry decline in new UK car sales during the pandemic. With 90% of its car purchases starting online, Audi UK turned to IBM iX, the…

MotoJeannie and Google Cloud announced a new partnership that will bring the next generation of digital experiences to traditional and e-sports leagues, and entertainment houses worldwide. "The relationship of spectators, viewers, and fans with their favorite sports players and actors is more engaged, direct, and personalized than ever. MotoJeannie and our partners' new digital services are opening opportunities for our Sports & Entertainment customers to accelerate their digital transformation journey," said Ayush…

Placement Follows Company Being Named as a Leader by Gartner, Inc. in the 2020 Magic Quadrant for Access Management Ping Identity, the Intelligent Identity solution for the enterprise, today announced its winning rankings across all three categories of use cases in Gartner’s 2020 Critical Capabilities for Access Management report. The placement comes on the heels of Ping being named a Leader for the fourth consecutive year by Gartner, Inc. in the 2020 Magic Quadrant for Access Management. The report assesses 12 vendors…

Smyle has won Experience Agency of the Year at for Experience this week – capping off a year of accolades that has seen the creative agency bring home top honours at three major industry awards. Alongside the prestigious Drum award announced in a virtual ceremony on Wednesday (December 2), Smyle has also been named Event Agency of the Year at the EVCOM (Event and Visual Communication Association) corporate awards last month and again Agency of the Year at the C&IT (Conference & Incentive Travel) awards. And as if…

ForgeRock Identity Platform Stands Out for Delivering Secure Digital Experiences Achieves Highest Score for Adaptive Access and Authorization Capabilities ForgeRock, a leading digital identity provider, announced it has been positioned by Gartner, Inc. as a Leader in the 2020 Gartner Magic Quadrant for Access Management*. ForgeRock was among 11 vendors evaluated in the report. Marketing Technology News: Lumen and Zoom Combine Technology and Collaboration Platforms The ForgeRock Identity Platform is the only platform…

Smartling, the #1 rated translation management system by users on G2, announced a new translation integration with the digital experience leader (DXP), Episerver. The Episerver integration, which includes translation automation, localization, and visual context solutions to simplify the complexities of supporting global websites, gives marketers and website developers a turnkey solution to offer digital experiences in any language faster than ever before. Smartling’s language translation services are also available to…

Global Survey Finds Consumers Delete Apps with Onerous Login; 72% say Being Locked out of an Account is More Frustrating than Forgetting a Mask at Home or a Toilet Paper Shortage at the Store ForgeRock, the leading provider in digital identity, announced the release of volume two of its global report, “The New Normal – Living Life Online.” The study polled 5,000 consumers throughout the U.S., U.K., Germany, Australia and Singapore to understand consumer preferences when it comes to online experiences, including how they log…

Enables brands to improve digital experience through better data-driven decisions Kameleoon launched new integrations with a range of leading product analytics and CDP solutions, helping brands to seamlessly share and analyze experimentation and personalization data across their martech stack, and to engage with users in a more targeted way based on their in-product behavior. This deeper insight enables brands to easily use their chosen product analytics tools and make optimization decisions that improve the customer…

Digital-first experiences were steadily becoming the future. But add the global pandemic into the mix and digital-first experiences are the present. Relevant story-telling, agile communication and a standout customer experience is the need of the hour. The new world is customer-centric.  High-performing technology is the foundation on which the entire customer experience is built. You simply cannot create an industry-leading digital organization without the right tech to support business goals. The beginning of the COVID-19…

Enterprise Threat Protector (ETP) available on iOS, Android and Chrome OS leverages Mobolize technologies Mobolize, the recognized leader for providing an on-device Data Management Engine that provides security, connectivity and optimization on mobile devices, announced a partnership with Akamai, the intelligent edge platform for securing and delivering digital experiences, to offer security to mobile devices for enterprises. The addition of mobile protection adds an extra layer of proactive security controls and threat…

Solution partners use Contentful’s market-leading content platform to build cutting-edge digital experiences for global brands Contentful, the leading content platform for digital-first brands, today announced new partnerships with 26 digital agencies and technology partners at its conference on digital innovation, Fast Forward. The conference, attended by more than 1,500 digital leaders and builders, showcases how customers and agencies use Contentful’s market-leading content platform to build and deliver digital…

And 46% of consumers are now less forgiving of poor digital experiences since the pandemic New research by Wunderman Thompson marketing technology consultancy, Cognifide, reveals the common pain points for consumers when it comes to digital experiences, with slow websites (37%) cited as the biggest frustration when dealing with brands online, and over a fifth of consumers (23%) stating that brands are failing to live up to expectations. Marketing Technology News: Conversational Marketing Trends: Chatbots Are Still Missing…

Solution partners use Contentful’s market-leading content platform to build cutting-edge digital experiences for global brands Contentful, the leading content platform for digital-first brands, today announced new partnerships with 26 digital agencies and technology partners at its conference on digital innovation, Fast Forward. The conference, attended by more than 1,500 digital leaders and builders, showcases how customers and agencies use Contentful’s market-leading content platform to build and deliver digital…

Inbenta Technologies, a global leader in Symbolic AI-based Customer Interactions applications (artificial intelligence (AI) and natural language processing (NLP) products) announced a new partnership with IntelePeer, a leading Communications Platform as a Service (CPaaS) provider. The combined partnership will empower users to build smarter and more powerful workflows so organizations can provide more innovative, agile, and scalable customer and employee support processes. Marketing Technology News: DoubleVerify Announces…

Solution partners use Contentful’s market-leading content platform to build cutting-edge digital experiences for global brands Contentful, the leading content platform for digital-first brands, announced new partnerships with 26 digital agencies and technology partners at its conference on digital innovation, Fast Forward. The conference, attended by more than 1,500 digital leaders and builders, showcases how customers and agencies use Contentful’s market-leading content platform to build and deliver digital experiences.…

Solution partners use Contentful’s market-leading content platform to build cutting-edge digital experiences for global brands Contentful, the leading content platform for digital-first brands, announced new partnerships with 26 digital agencies and technology partners at its conference on digital innovation, Fast Forward. The conference, attended by more than 1,500 digital leaders and builders, showcases how customers and agencies use Contentful’s market-leading content platform to build and deliver digital experiences.…

Solution partners use Contentful’s market-leading content platform to build cutting-edge digital experiences for global brands Contentful, the leading content platform for digital-first brands, today announced new partnerships with 26 digital agencies and technology partners at its conference on digital innovation, Fast Forward. The conference, attended by more than 1,500 digital leaders and builders, showcases how customers and agencies use Contentful’s market-leading content platform to build and deliver digital…

Solution partners use Contentful’s market-leading content platform to build cutting-edge digital experiences for global brands Contentful, the leading content platform for digital-first brands, announced new partnerships with 26 digital agencies and technology partners at its conference on digital innovation, Fast Forward. The conference, attended by more than 1,500 digital leaders and builders, showcases how customers and agencies use Contentful’s market-leading content platform to build and deliver digital experiences.…

PingZero provides frictionless login experiences with passwordless authentication including support for the FIDO2 open standard Ping Identity, the intelligent identity solution for the enterprise, announced PingZero, a suite of passwordless authentication features organizations can implement to deliver seamless digital experiences to employees and customers. By eliminating login friction, including the need for usernames and passwords, PingZero boosts employee productivity, improves customer retention and acquisition rates,…