More Than 80% of Financial Institutions Believe AI is the Key Competitive Driver to Success, NTT DATA Study Reveals
According to research findings by NTT DATA, senior financial services executives overwhelmingly agree that implementing Artificial Intelligence (AI) will be the key competitive driver of success over the next few years. In fact, 83% agree that AI is creating new ways to differentiate offerings and win customers, driven by access to unique data sets; however, obstacles remain and adoption lags.
Respondents report technology implementation (55%), creating new business startup culture in an established business (51%),…