Imagine, for a moment, a world in which reality corresponds to your deepest desires almost as soon as you start …
The Benefits of Empowering Agents to Go Omni-Digital
This article is co-authored by Julien Rio and Cédric Blum Agents are the heartbeats of contact centers and Customer Service …
4 Ways to Improve Customer Engagement Across All Channels
No matter what industry you’re in, you likely have this problem: capturing your audience’s attention for more than a few …
CDO’s 5 Must-Have Features in a Headless CMS
When you’re in charge of the transformational role of marketing technology in an enterprise, as Chief Digital Officers (CDOs) are, any new …
Marketers Should Source the Magic of AI in the Holiday Season
This time of year, marketers find the most success when they leverage knowledge about their customers; where they prefer to …
Top Seven MarTech Trends of 2018
From Kendall Jenner to Colin Kaepernick, 2018 was an eventful year of controversial marketing campaigns. No doubt you’ve seen a …
7 Essential Success Tips for Young Entrepreneurs
Have you ever thought that you are not meant for this provincial life? That you want to soar across the …
The Truth in Mobile Programmatic – ATS London 2018
At ATS London, Jodie Collins, MD, Re/Digital, moderated a panel discussion about the developments in mobile programmatic and what the …
Video Marketing Trends and Forecasts for 2019
2018 was an exciting year for Video Marketing as we saw Facebook Video watching trends rise, Google provides video carousels …
2019 Resolution: Fix Integrated MarTech Once and for All
As a marketer, if you felt like 2018 was a tough year for you, you’re not alone. Marketing has grown …
Who Owns Your Glassdoor Rating?
The unemployment rate in the US currently stands at 3.7 percent, the lowest since 1969 according to the Bureau of …
Rethinking Site Navigation with Chatbots
How many clicks does it take to find the right information on a website? Tons of clicks equals tons of …
How Mobile Apps Are Revolutionizing the Future of E-Learning
Food, groceries, beauty care, shopping, transportation, banking — there’s an app for everything out there. Apps make our life so …
Tips and Best Practices for Building Your Web Presence
Choose the Right Domain Name Choosing the right domain can be one of the quickest steps to getting online, but …
Build, Borrow or Buy: Analytics Enablement for In-House Marketers
Few companies are achieving advanced marketing analytics at scale despite the benefits of doing so. Analytics should offer the prospect of …
GDPR — Six Months and Counting
As 2018 comes to a close, most companies, firms, and agencies which participate in data collection are undoubtedly aware of …
Beyond Digital Transformation: Why the Customer Will Truly Be the Focus of 2019
There’s no denying that the motivating imperative driving every boardroom conversation is digital transformation. After all, we know from daily …
Power of the Managed Service
The digital advertising industry is facing serious challenges as we enter the final months of 2018. Never before has distrust …
How Marketers Can Take Advantage of the Holiday Slowdown
December is a notoriously tough month for workplace productivity. And with the holidays rapidly approaching, it can be tempting to …
How to Harness Consumer-Driven Marketing
The success of a brand lies firmly in the hands of the people who matter the most — the consumers. …