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healthcare

UnityBPO Elevates Customer Experiences With Genesys Cloud

Across the United States, UnityBPO supports clinicians in their use of technology, clinical applications, and EHRs and assists patients in the digital management of their healthcare. UnityBPO is a rare health IT services provider with one purpose – to be a lifeline for clinicians and patients in their use of technology. To achieve that goal, UnityBPO recently deployed Genesys Cloud, an all-in-one solution and the world’s leading public cloud contact center platform, to modernize the experience it delivers and blend customer…

Oracle Autonomous Database Now Available In Customer Datacenters

Addresses data sovereignty, security, and performance concerns that prevent some enterprise workloads from moving to the public cloud Building on the success of Oracle’s Exadata Cloud@Customer service over the last three years, Oracle announced the availability of Oracle Autonomous Database on Exadata Cloud@Customer. This new offering combines the latest Oracle Database with the fastest Oracle Database platform—Exadata—delivered as a cloud service in customer datacenters. It eliminates database management and capital…

MarTech Interview with Bob Lord, SVP of Cognitive Applications at IBM

"Companies can conduct business as usual remotely because Cloud service data centers manage processing power, connectivity, memory, storage and access to applications and programs." Please tell us about your role and the team/technology at IBM. As Senior Vice President, Cognitive Applications, Blockchain, and Ecosystems at IBM, I’m responsible for delivering market-leading products on our Cloud that create greater value for clients and partners. As we move further into 2020, I am focused on two key strategies to…

ACMA Launches First CRM Designed Exclusively for Medical Affairs/MSLs in the Life Sciences Industry

New Platform Enables Medical Affairs Teams to Deepen Engagement with Healthcare Key Opinion Leaders The Accreditation Council for Medical Affairs (ACMA) today announced the public availability of its medical CRM, ACMA Engage™. The company designed the new customer relationship management platform based on input from medical affairs and technology leaders across the life sciences industry. The system is focused entirely on the goals and activities of field medical and headquarters-based medical affairs teams. "Medical…

Waystar Launches Analytics and Business Intelligence Platform Ahead of Schedule

In light of COVID-19, Waystar releases new solutions to give healthcare organizations access to critical data insights and analysis Waystar, a leading provider of revenue cycle technology, today announced the launch of Waystar Analytics, an analytics and business intelligence module on the Waystar platform. To help healthcare organizations during COVID-19, Waystar fast-tracked the release of this new product, which provides the intelligence healthcare leaders need to make strategic, accurate and timely decisions in this…

STUDY: Hotel, Travel and Retail Visits Drop; Grocery, Healthcare and Takeout Skyrocket Amid COVID-19

New local search data from 650,000 business locations in five countries shows how COVID-19 is impacting consumer behavior Uberall, Inc., the platform managing digital experiences for local businesses, released a new report examining how the coronavirus pandemic is changing local search across the globe. Uberall looked at more than 650,000 business locations and Google My Business profiles in multiple countries -- the US, Germany, France, Italy, and the UK -- between mid-January and mid-March. The findings offer a snapshot…

Experian Offers New At-Risk Audience Segments, Free of Charge, to Essential Organizations to Help Identify Those Most Impacted by COVID-19

Additionally, Experian Will Provide Free Research Insight on Consumer Sentiment During the Outbreak In an effort to help essential organizations, such as government agencies, healthcare providers and non-governmental organizations, provide resources to those most in need during the COVID-19 pandemic, Experian has created At-Risk Audiences, which leverage its data assets to identify groups of individuals that are most likely to be impacted. These new privacy-compliant segments, offered free of charge, are designed to help…

Healthcare Communication Company Releases Free Patient-to-Provider App for Real-time, Remote Communication

Pulsara Patient allows clinicians to instantly and securely connect with patients or their family members via live audio and video calling, a capability that is especially pertinent for outpatient medical isolation during the COVID-19 pandemic Today, the healthcare communication platform company, Pulsara, announced the release of a new mobile application, Pulsara Patient. "Pulsara connects people in real-time to improve health. As the leading clinical communication platform, Pulsara is excited to expand our services to…

ExpertFile COVID-19 Search Engine Connects Journalists, Experts

In response to unprecedented demand for expert sources and fact-based insights during the COVID-19 pandemic, ExpertFile has launched the COVID-19 Experts Search Engine, a specialized online resource designed to help newsrooms around the world ;access reliable experts to speak on a variety of topics related to the coronavirus. With millions affected worldwide by the COVID-19 pandemic, the dangers of misinformation and factual inaccuracy pose a potentially devastating impact on society. As the largest curated, open-access…

Unacast Launches Pro Bono Social Distancing Scoreboard as Part of COVID-19 Toolkit

Real World Graph Data Engine Provides Valuable Insights on Social Distancing Patterns at County and State Level for Public Agencies and Healthcare Organizations Unacast, an award-winning location data and analytics firm, launched the Social Distancing Scoreboard as the first component of its COVID-19 Toolkit. Unacast created this pro bono offering, powered by its Real World Graph data engine, to help public health experts, policy makers, academics, community leaders and businesses in retail and real estate gain accurate…

ABILITY Network Announces Integrated Workflow Collaboration with PracticeSuite

Combines the power of location with the scale of TV to deliver targeted media to the right audience at the right time ABILITY Network, an Inovalon company a leading provider of cloud-based platforms empowering data-driven healthcare, today announced a collaboration agreement with PracticeSuite, a cloud-based healthcare technology solution and service provider for independent practices, to improve the efficiency and accuracy of payer claims management. The ABILITY EASE All-Payer solution, a cloud-based application available…

Microsoft and Accenture Collaborate to Help Entrepreneurs Amplify Social Impact

Companies Aim to Benefit a Million People by Democratizing Access to Impactful Technology Microsoft Corp. and Accenture are teaming to help deepen the reach of entrepreneurs and start-ups that are focused on social impact and sustainability. The joint initiative will provide hands-on support and technologies to social enterprises, helping them to build scalable solutions and business models that can lead to more tangible and lasting benefits for a greater number of people around the world. “Startups in the social…

YRC Worldwide Launches New Industry-centric Sales Verticals

New strategic focus expands key sales verticals, emerging sales markets, and sales team growth YRC Worldwide has announced the next phase of its Enterprise Transformation by expanding its industry-focused sales strategy into three new industry-focused sales verticals. These are: (1) manufacturing, automotive and energy; (2) retail, consumer goods and ecommerce; and (3) healthcare and life sciences. The depth and longevity of YRCW’s expertise in these verticals align with its stated long-term strategy of…

Hyland Healthcare Demonstrates Enhanced Interoperability at Integrating the Healthcare Enterprise (IHE) Connectathon

At the 2020 IHE North American Connectathon in Cleveland, Hyland Healthcare successfully demonstrated the interoperability of its OnBase Healthcare Content Services platform and its suite of enterprise imaging solutions including, Acuo vendor neutral archive (VNA), NilRead enterprise and diagnostic viewer, and PACSgear Capture and Connectivity Suite. Hyland’s enterprise imaging tools help healthcare providers capture, manage, view and share both digital imaging and communications in medicine (DICOM) and visible light images…

6 Unexpected Uses for Artificial Intelligence

There is no question that Artificial Intelligence is a transformative technology – so much so that we can’t even begin to imagine the impact it will have in the next five, ten, or even twenty years. At the same time, AI is already being used in innovative and unexpected ways across a variety of industries. The following are just some of the interesting applications that have emerged over the last few years: 1. Building Robot Bees to Help Pollinate Crops Bees perform an important ecological function, especially for farmers…

Personalizing Your Wellness

Today, Artificial Intelligence (AI) can perform advanced functions such as powering the self-driving car, enabling drone deliveries, identifying cancer early and even authoring creative articles. But the wide, successful adoption of AI in the business world largely depends on how we personalize it for the end-user, and the vendor as well. Personalization, within business, already exists with applications like product recommendations on e-commerce sites and AI-powered service chatbots using Natural Language Processing, but…

New Models Help Marketers Comply With Looming CCPA Regulations

Ad targeting across all screens made simple and accessible through AWS Marketplace Prosper Insights & Analytics, who recently announced the launch of their Model Factory along with hundreds of privacy compliant audience models, has now gone a step further and has made the models easily available through the AWS Marketplace platform. All of the models, which cover Retail, Healthcare, Automotive, and Political issues, are 100% privacy compliant and created from Prosper’s anonymous and large sample surveys…

Introducing Well: A Platform to Engage and Improve Employee Health

Well Launches Consumer Platform with AI-Powered Health Engine, Raises $25 Million in Seed Funding from Seasoned Healthcare Investors Well Dot, Inc., a company which has created a consumer platform to engage individuals in the advancement of their health, announced its formation. The Well platform applies a proprietary, AI-driven “health engine” that leverages clinical and consumer data to continuously calibrate and customize its engagement with members to help them tackle their health goals. Well is led by a team of…

Top 5 Best Patient Satisfaction Tools for Healthcare and Clinics

The importance of customer satisfaction is undeniable in every industry with no exception to Healthcare. The lethargic assumption that a patient is only seeking appropriate treatment is not the standard approach anymore. Today, patient satisfaction and patient-centric services have become significant parameters for measuring success in the Healthcare industry. The greater than ever use of patient survey and organized feedback systems by hospitals and clinics clearly indicate the significance of patient satisfaction in the…

DeepIntent Achieves the Industry’s First True 1:1 Marketing Solution for Healthcare and Pharmaceutical Brands

MarketMatch for Advertisers provides a single end-to-end programmatic advertising platform to identify and target healthcare providers Until now, healthcare marketers relied on imprecise and inefficient targeting methods to reach and engage healthcare providers. No longer. Marketing technology company, DeepIntent, launched MarketMatch for Advertisers, the first end-to-end programmatic advertising solution for healthcare and pharmaceutical brands.MarketMatch for Advertisers centralizes and connects all campaign…