in-store experience

AI-driven mobile tool ensures public health and safety with virtual queue technology As stores reopen and consider strategies to minimize the risk of COVID-19 infections, the QLess line-management and customer experience platform has become an essential tool in upholding social distancing measures by eliminating the need for physical line-ups. QLess enables virtual check-ins through a dedicated online portal with real-time SMS updates about wait times and placements in line. By enabling mobile or home waiting, retailers…

Digital signage and in-store experience solutions provider Raydiant and leading restaurant menu management and publishing platform provider, Trabon, today announced their strategic partnership to enhance experiences for restaurant brands and guests. With this partnership, Trabon's menu management platform, MenuNet, will be available on Raydiant's digital signage experience platform. This new integration will enable restaurants to use MenuNet to create their contactless menus and Raydiant to manage the display of menus in…

Rakuten Ready, the mobile Order for Pickup technology leader defining the future with solutions that deliver a superior in-store experience, unveiled their inaugural Rakuten Ready 2020 ROI Study to understand how and why to shift the order mix to Order for Pickup, and why utilizing the right technology will improve both profitability and the customer experience. Secret shoppers visited Burger King, Chick-fil-A, McDonald's and Taco Bell locations in 30 cities to place in-person orders. The Rakuten Ready ROI Study showed…

Jewellers should work to establish greater consistency across all of their sales channels this year to take full advantage of the ongoing shift to online shopping in the luxury goods sector, a prominent digital expert has suggested Speaking at a panel event hosted by Diginius at Google’s St Giles HQ in London on 20 February, Champions (UK) plc’s Digital Director, Amad Tababa told the UK jewellery industry’s leading lights that integrating their platforms will not only deliver a better customer journey but also increase…

The internet is made of trillions of facts. And for many consumers, it’s the first port of call when it comes to finding an answer to something – whether it’s the opening times of the closest pharmacy, or the calories in a meal. But how often are they getting the correct answer? Worryingly, marketers believe that only 35% of the information about their brands online is accurate. But as consumers increasingly lean on the information they get from search to make their purchase decisions, misinformation is leading to a…

Digital signage and in-store experience solutions provider Raydiant has released the findings from their State of Consumer Behavior Report 2020. The report surveyed 1,000 US consumers on Jan. 19, 2020 with a goal of better understanding the evolving habits, preferences, and behaviors of consumers shopping both online and offline. Marketing Technology News: BlackBerry Secures the Modern Workforce with New Digital Workplace Raydiant Bobby Marhamat, CEO of Raydiant said: "The findings confirm our…

Toshiba Global Commerce Solutions prepares to demonstrate new innovations for Empowering the Art of Retail during NRF 2019, Jan. 13-15 at the Jacob K. Javits Convention Center, New York, booth 2437. The global point-of-sale (POS) market share leader – with clients representing 60 percent of the top 25 global retailers – will showcase its latest solutions, services and innovative concepts that enhance the shopping experience for customers and improve operational results for retailers globally. MarTech Insights: Is…