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inside sales technology

NVM Contact Center Decked with Fully-Integrated Omnichannel Solution to Deliver Exceptional CXs

A Fully-Integrated Omnichannel Solution Has Been Designed to Deliver a Consistent Customer Experience Across All Salesforce Digital Channels and the NVM Contact Center NewVoiceMedia, a leading global provider of Cloud Contact Center and Inside Sales Technology, announced its Spring ’18 release. The leading cloud contact center provider unveiled key capabilities that will enable businesses to drive digital transformation and create unified, consistent and integrated experiences irrespective of the channel chosen by the…

NewVoiceMedia Wins 2018 CUSTOMER Magazine Product Of The Year Award

NewVoiceMedia, a leading global provider of cloud contact center and inside sales technology that enables businesses to create exceptional, emotive customer experiences to serve better and sell more, announced that the NVM Platform has been named a 2018 CUSTOMER Magazine Product of the Year. The award, presented for the 20th year by global, integrated media company TMC and CUSTOMER Magazine, recognizes vendors that are advancing the call center, CRM and teleservices industries one solution at a time and highlights…