Browsing Tag

Inspiro

RCBC Bankard, Inspiro and Verint Lead the Way in Customer Experience with Innovative Voice Biometrics

Verint Systems Inc., The Customer Engagement Company, in partnership with Inspiro Relia, Inc. (Inspiro), have optimised the quality of RCBC Bankard’s call centre operations with the implementation of Verint’s innovative voice biometrics solution*, part of its Identity Authentication and Fraud Detection (IAFD) offering. The combination gives the organization high-level expertise and automated technology to help reduce costs and improve the overall customer experience. RCBC Bankard Services Corporation, the credit card arm…

SPi CRM Announces Company Rebrand to Inspiro

SPi CRM, a pioneering leader in customer relationship management outsourcing, announced that, beginning, the company will operate under the new brand name Inspiro. “This new brand not only captures our promising future ahead, but also the essence of our company’s inspiring and award-winning culture,” commented president and CEO Maulik Parekh. “Our remarkable success so far demonstrates that inspired employees equate to happy clients and customers. We’re delighted to welcome a new chapter in our company’s history, with…