Intelligent Cloud Contact Center

With the new release, Five9 is delivering on its strategy to leverage best of breed Large Language Models to “democratize” new areas of contact center automation that will improve processes, agent performance and the customer…
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Vendors are rewarded for the core innovation of their product or service, and Five9 CMO, Genefa Murphy, is recognized for outstanding leadership and success. Five9, a leading provider of the intelligent cloud contact center, announced…
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The CX Awards celebrate the achievements of organizations that have transformed their customer experience through the evolution of cloud, digital channels, AI, analytics and empathetic service. Five9, Inc., a leading provider of the…
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More than two-thirds of respondents acknowledge that it’s difficult or time-consuming to access customer support when they need it. Five9, Inc, a leading provider of the intelligent cloud contact center, today announced the…
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Five9 achieved high strength ratings for strategy, performance, and reach. Five9, Inc., a leading provider of the intelligent cloud contact center, today announced that it has been positioned as a Leader in the first Aragon Research Globe…
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The combination of Zoom’s robust communications platform with Five9’s intelligent cloud contact center will enable organizations to reimagine the way they engage with their customers Zoom Video Communications, Inc., today announced it has…
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New features streamline the development of Intelligent Virtual Agents and help organizations easily deploy solutions to augment their contact centers with an AI-powered digital workforce. Five9, Inc. an industry leading provider…
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RoundPoint Mortgage Servicing Corporation, one of the nation’s largest non-bank mortgage servicing companies, is helping connect more customers to their business by providing the ability to engage over the customers’ channel of choice.…
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Five9 Intelligent Contact Center Offers Reliable, Scalable and Affordable Work From Home Solutions Five9, Inc., the leading provider of the intelligent cloud contact center, announced the launch of the Five9 FastTrack Program to help…
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The Five9 Intelligent Cloud Contact Center Keeps People Working, Connected and Safe Five9, Inc., the leading provider of the intelligent cloud contact center, announced that as part of their ongoing efforts to help organizations execute…
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Jointly Developed Solution Allows Seamless Call Routing Between Zoom Phone and the five9 Intelligent Cloud Contact Center Bringing Customers the Benefits of a Fully Integrated UC and CCaaS World Five9, Inc., the leading provider of the…
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