Browsing Tag

Intelligent Cloud Contact Center

Five9 Enables Comprehensive Digital-First Omnichannel Experiences For Leading Enterprises

RoundPoint Mortgage Servicing Corporation, one of the nation’s largest non-bank mortgage servicing companies, is helping connect more customers to their business by providing the ability to engage over the customers’ channel of choice. Five9, Inc an industry-leading provider of the intelligent cloud contact center is working with leadingto transform their businesss  enterprises ess and reimagine their customer experience by allowing customers to seamlessly communicate with companies using the channel and/or channels of…

Five9 Launches FastTrack Program Amid COVID-19 Outbreak

Five9 Intelligent Contact Center Offers Reliable, Scalable and Affordable Work From Home Solutions Five9, Inc., the leading provider of the intelligent cloud contact center, announced the launch of the Five9 FastTrack Program to help enterprises quickly transition to a safe and reliable work from home contact center solution as COVID-19 continues to push businesses to a remote work model. .@Five9 Intelligent Contact Center Offers Reliable, Scalable and Affordable Work From Home Solutions Amid #COVID19 Outbreak…

Enterprises are Migrating to Five9 in 48 Hours to Enable Agents to Work From Home During Coronavirus Outbreak

The Five9 Intelligent Cloud Contact Center Keeps People Working, Connected and Safe Five9, Inc., the leading provider of the intelligent cloud contact center, announced that as part of their ongoing efforts to help organizations execute their business continuity plans during the coronavirus (COVID-19) outbreak, Five9 has enabled tens of thousands of contact center agents to work from home across the globe. Enterprises are Migrating to @Five9 in 48 Hours to Enable Agents to Work From Home During Coronavirus Outbreak…

Five9 Sees Market Success in New Joint Offering with Zoom

Jointly Developed Solution Allows Seamless Call Routing Between Zoom Phone and the five9 Intelligent Cloud Contact Center Bringing Customers the Benefits of a Fully Integrated UC and CCaaS World Five9, Inc., the leading provider of the Intelligent Cloud Contact Center, announced the deployment of a joint customer based on its partnership with Zoom Video Communications, Inc. The company, a provider of restaurant point of sale (POS) equipment, is now live with Zoom Phone and the Five9 Intelligent Cloud Contact Center. The…