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Intermedia

Rammer Rebrands as Symbl.ai: The Industry’s First Developer Platform for Conversational Intelligence

The company rebrands and announces the availability of its platform to developers for free Rammer, the Techstars-backed Conversational Intelligence-as-a-Service solution, is now Symbl.ai. The rebrand comes after a successful $1.8M fundraise in September '19 and the subsequent doubling in size of the company as it continues to gain momentum through early client and developer adoption. "Understanding the unbiased meaning and untangling the subjectivity of conversations is the crucial element that our new "Symbl" identity…

Intermedia Launches Robust Suite Of Cloud Contact Center Solutions

Following its acquisition of Telax in August, Intermedia brings together the best of UCaaS and CCaaS with the introduction of Intermedia Contact Center - delivering businesses of all sizes with optimal customer interactions, and MSPs with yet another lucrative private label solution Intermedia, a leading provider of unified communications as a service (UCaaS) solutions to channel partners and the businesses they serve, announced the launch of Intermedia Contact Center. Building upon technology gained through the recent…

Intermedia Acquires Omni-Channel Cloud Contact Center Provider, Telax

By bringing together the best of UCaaS and CCaaS, Intermedia now offers businesses a more reliable, comprehensive, and fully-integrated customer engagement solution, while channel partners have a valuable new revenue opportunity to add to their sales portfolio Intermedia, a leading unified communications as a service (UCaaS) software provider for managed service providers (MSPs) and the small and medium-sized businesses (SMBs) they serve, announced the acquisition of Telax, a Toronto-based cloud contact center as a service…