Intermedia

Intermedia Cloud Communications, a leading provider of cloud communications and collaboration solutions, today announced the launch of the Intermedia Extend API platform, allowing partners and customers to integrate the features of Intermedia's award-winning voice, video conferencing, contact center, and analytics services into their core business applications, including customer relationship management (CRM), enterprise resource planning (ERP), and ticketing systems. With Intermedia Extend API, all of the resources that…

Intermedia, a leading provider of unified communications and collaboration solutions to businesses and the partners that serve them, announced the launch of "Easy-IVR," an intuitive, wizard-based tool that allows businesses to build interactive voice response systems (IVRs) in a fraction of the time it normally takes – all with little to no assistance. IVR is a technology that allows incoming callers to navigate a phone system before talking to a live agent. Easy-IVR is offered as part of Intermedia Contact Center's Pro and…

Navisite transitions its Microsoft 365 small business accounts to leading cloud software company Intermedia; users now have the ability to easily add an affordable set of complementary cloud products to their existing services, including email security, archiving, file sharing, voice, contact center, and video conferencing Intermedia, a leading cloud communications and collaboration solutions provider to businesses and the partners that serve them, announced that Navisite, a managed cloud service provider that accelerates…

Agreement Sets a Fast Track for the Global Rollout of NEC UNIVERGE BLUE CONNECT and NEC UNIVERGE BLUE® ENGAGE NEC Corporation, a leading provider and integrator of advanced IT, communications, and networking solutions, today announced a global strategic partnership with Intermedia, a leading provider of cloud-based Unified Communications as a Service (UCaaS) and Contact Center as a Service (CCaaS) solutions. Together, NEC and Intermedia are launching NEC UNIVERGE BLUE® CONNECT, a fully integrated and born-in-the-cloud…

The company rebrands and announces the availability of its platform to developers for free Rammer, the Techstars-backed Conversational Intelligence-as-a-Service solution, is now Symbl.ai. The rebrand comes after a successful $1.8M fundraise in September '19 and the subsequent doubling in size of the company as it continues to gain momentum through early client and developer adoption. "Understanding the unbiased meaning and untangling the subjectivity of conversations is the crucial element that our new "Symbl" identity…

Following its acquisition of Telax in August, Intermedia brings together the best of UCaaS and CCaaS with the introduction of Intermedia Contact Center - delivering businesses of all sizes with optimal customer interactions, and MSPs with yet another lucrative private label solution Intermedia, a leading provider of unified communications as a service (UCaaS) solutions to channel partners and the businesses they serve, announced the launch of Intermedia Contact Center. Building upon technology gained through the recent…

By bringing together the best of UCaaS and CCaaS, Intermedia now offers businesses a more reliable, comprehensive, and fully-integrated customer engagement solution, while channel partners have a valuable new revenue opportunity to add to their sales portfolio Intermedia, a leading unified communications as a service (UCaaS) software provider for managed service providers (MSPs) and the small and medium-sized businesses (SMBs) they serve, announced the acquisition of Telax, a Toronto-based cloud contact center as a service…