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Enterprises in Brazil Embrace the Salesforce Cloud Model

ISG Provider Lens report sees a rapidly growing market in Brazil for both Salesforce products and service providers focused on implementation and consolidation Businesses in Brazil are increasingly turning to Salesforce products to save money while they look for service providers to help consolidate their disparate installations, according to a new report published by Information Services Group (ISG), a leading global technology research and advisory firm. The 2020 ISG Provider Lens Salesforce Ecosystem Report for Brazil…

ISG Smartalks Webinar to Focus on Using Automation to Maintain Business Operations in Crisis

April 16 event will explore how automation can address business challenges during COVID-19 pandemic Experts from Information Services Group (ISG), a leading global technology research and advisory firm, will discuss in the next ISG Smartalks™ webinar how enterprises can leverage automation technology to maintain business operations during the COVID-19 pandemic. The live, hour-long session, “The Promise of Automation in the Time of Crisis,” at 9 a.m., U.S. Eastern Time, April 16, will outline four practical steps…

ISG to Discuss Next-Gen Operating Models at Society for Information Management Virtual Meeting

Live, online conversation April 16 will outline real-time agile enterprise responses to the global COVID-19 pandemic Next-generation operating models driving enterprise agility—especially in the time of COVID-19 disruption—will be the focus of an online roundtable discussion featuring an expert with Information Services Group (ISG), leading global technology research and advisory firm, at the April 16 meeting of the Minnesota Chapter of the Society for Information Management (SIM). Ola Chowning, partner, ISG Digital…

Enterprises Turn to Digital Business Providers to Deliver Hyper-Personalized Services

ISG Provider Lens report sees enterprises focusing on providing more targeted services to both employees and customers Enterprises across the globe are forming new partnerships with digital business service providers as they seek to deliver hyper-personalized services to customers and employees, according to a new report published by Information Services Group (ISG), a leading global technology research and advisory firm. The 2020 ISG Provider Lens™ Digital Business – Solutions and Service Partners Archetype Report…

Mindtree Named Market Leader in Digital Transformation by ISG

Next-Gen ADM Services Archetype Report Highlights Mindtree’s Dedication to Digital Business Mindtree, a global technology services and digital transformation company, has been recognized by ISG as an archetype leader in digital transformation. The ISG Provider Lens Next-Gen ADM Services Archetype Report highlights Mindtree’s capabilities in continuous testing, agile development, digital business dedication and vision and future investment. Marketing Technology News: DisruptOps Raises $9 Million Series A to Scale Cloud…

Mindtree Named Market Leader in Digital Transformation by ISG

Next-Gen ADM Services Archetype Report Highlights Mindtree's Dedication to Digital Business Mindtree, a global technology services and digital transformation company, has been recognized by ISG as an archetype leader in digital transformation. The ISG Provider Lens Next-Gen ADM Services Archetype Report highlights Mindtree's capabilities in continuous testing, agile development, digital business dedication and vision and future investment. ISG analysts specifically noted Mindtree's capabilities in digital…

Enterprises Look to Multi-Cloud Environments to Counter Technological Disruption

ISG Provider Lens report finds businesses worldwide interested in the public cloud, but encountering several challenges Enterprises across the globe are embracing multi-cloud environments, with more than half of all public cloud enterprise customers using more than one cloud provider, according to a new report published today by Information Services Group, a leading global technology research and advisory firm. The 2020 ISG Provider Lens Public Cloud Solutions and Service Partners Archetype Report finds enterprises still…

Enterprises Across the Globe Look to Improve Customer Experience

ISG Provider Lens Report Finds Companies Turning to Digital Business Providers for Help With Artificial Intelligence, Blockchain and the Customer Journey Enterprises across the globe are looking for digital business partners to help them improve customer experience while also leveraging emerging technologies like artificial intelligence and blockchain, according to a new report published today by Information Services Group, a leading global technology research and advisory firm. The 2019-2020 ISG Provider Lens Digital…

ISG Launches Study on Data Center, Private Cloud and Hybrid Cloud Outsourcing

Upcoming ISG Provider Lens report will examine the competitive landscape in the three popular outsourcing markets Information Services Group (ISG), a leading global technology research and advisory firm, has launched a research study examining the private and hybrid cloud and data center services outsourcing market. The study results will be published in a comprehensive ISG Provider Lens report, called the 2020 Next-Gen Private/Hybrid Cloud – Data Center Services & Solutions Report, scheduled to be released in June.…

Three ISG Advisors Named 2019 Superstars by HRO Today

Debora Card, Stacey Cadigan and Julie Fernandez recognized as top HRO Experts Information Services Group, a leading global technology research and advisory firm, announced three of the firm's experts in human resources technology and service transformation have been named 2019 Superstars by HRO Today magazine. Debora Card, partner and leader of the firm's HR Technology and Services practice, was honored for the sixth consecutive year, while Stacey Cadigan, partner, was named for the fourth consecutive year and Julie…

ISG Launches Research on Service Management, Financial Outsourcing, Microsoft and Salesforce Ecosystems

ISG Provider Lens reports will give enterprise clients valuable information when choosing service providers Information Services Group, a leading global technology research and advisory firm, has launched four research studies examining the service integration and management market, the financial and accounting outsourcing market, the Microsoft ecosystem market and the Salesforce ecosystem partner market. The study results will be published in four comprehensive ISG Provider Lens™ reports in 2020. The new reports help…

Rapid, Sustainable IA Maturity the Focus of ISG Workshops at Intelligent Automation Week New Orleans

ISG experts to explore IA proofs of concept and centers of excellence Information Services Group, a leading global technology research and advisory firm, will reveal how enterprises can achieve rapid and sustainable intelligent automation (IA) maturity in two in-depth workshops at Intelligent Automation Week, December 3–6 at the Hyatt Regency New Orleans. ISG will kick off the first day of event, Tuesday, December 3, with the workshop, "IA Proofs of Concept Utilizing Design Thinking Methodologies," at 8:45 a.m. ISG…

Enterprises in Switzerland Flocking to the Public Cloud

ISG Provider Lens report finds Swiss companies moving CRM, ERP and unified communications workloads to the public cloud Spending on public cloud services by enterprises in Switzerland is growing faster than it is globally, with Swiss companies moving several types of workloads to the cloud, according to a new report published today by Information Services Group, a leading global technology research and advisory firm. The 2019 ISG Provider Lens Public Cloud – Solutions & Service Partners Report for Switzerland notes…

FortressIQ, ServiceMob and Xtract Win ISG Startup Challenges

Startups Offering AI-Driven Approaches to Business Process Mapping, Customer Service Improvement and Auto Claims Processing Chosen Through Live Audience Polling at ISG Events A business that leverages virtual process analysis to accelerate digital transformation through imitation learning is one of three startups to win ISG Startup Challenges at events hosted this fall by Information Services Group (ISG), a leading global technology research and advisory firm. FortressIQ, the San Francisco-based startup that uses…

German Enterprises Embrace the Public Cloud

ISG Provider Lens report finds German companies running CRM, ERP and other systems in the cloud Enterprises in Germany are flocking to public cloud services as a way to help them analyze a growing volume of consumer data, according to a new report published by Information Services Group, a leading global technology research and advisory firm. The 2019 ISG Provider Lens™ Public Cloud – Solutions & Service Partners Report for Germany sees companies there using the public cloud in tandem with customer relationship…

Enterprises Worldwide Increasing Public Cloud Spending

ISG Provider Lens report finds big role for providers in helping customers manage complex public cloud environments Enterprises across the globe are rapidly increasing their spending on cloud technologies and migrating many of their in-house cloud workloads to the public cloud, according to a new report published today by Information Services Group, a leading global technology research and advisory firm. The 2019 ISG Provider Lens™ Public Cloud — Solutions & Service Partners Global Report finds the global IaaS and…

Enterprises Looking to Replace Legacy Networking Equipment with SDNs

ISG Provider Lens Report Sees a Global Move Toward Software-Defined Networking Technologies at Many Companies Enterprises across the globe are quickly moving away from legacy networking technologies like managed LAN and multiprotocol label switching and embracing software-defined networking and related technologies, according to a new report published today by Information Services Group, a leading global technology research and advisory firm. The 2019 ISG Provider Lens Archetype Report for Networks and Software-Defined…

Outsourcing Industry on Track to Set Single-Year Record for Contract Volume, ISG Momentum Report Finds

ITO, BPO contract awards driven by demand for automation, AI and analytics Enterprises seeking specialized support to rapidly introduce automation and artificial intelligence into their operations are driving record-setting levels of outsourcing activity in 2019, according to new market research from Information Services Group, a leading global technology research and advisory firm. The 2019 ISG Momentum Market Trends & Insights Service Line Report found strong demand among enterprises to accelerate the adoption of…

Mindtree Named U.S. Market Leader in IoT Consulting and Services by ISG

Report cites Mindtree's strategic focus on building connected and edge-enabled processes Mindtree, a global technology services and digital transformation company, has been recognized as a 'Leader' in the Consulting and Services quadrant in the U.S. ISG Provider Lens™ 2019 – "IoT report". Mindtree was also recognized as a 'Rising Star' in the report's Connected Cars quadrant. The ISG Provider Lens global report evaluates the IoT capabilities of 35 providers across six quadrants: Consulting and Services, Managed Solutions…

Nordic Enterprises See 5G Networking as Boost for Internet of Things

ISG Provider Lens report sees Nordic companies, governments adopting IoT for smart buildings, connected cars and other uses Enterprises in the Nordic countries see the rollout of 5G mobile services, with their faster networking speeds, as a catalyst for the broader adoption of Internet of Things (IoT) solutions, according to a new report published today by Information Services Group, a leading global technology research and advisory firm. The 2019 ISG Provider Lens IoT — Transformational Services, Technology, Solutions,…