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Jaron Waldman

Rakuten Ready ROI Study Reveals The Fastest And Most Profitable QSR Order Channel

Rakuten Ready, the mobile Order for Pickup technology leader defining the future with solutions that deliver a superior in-store experience, unveiled their inaugural Rakuten Ready 2020 ROI Study to understand how and why to shift the order mix to Order for Pickup, and why utilizing the right technology will improve both profitability and the customer experience. Secret shoppers visited Burger King, Chick-fil-A, McDonald's and Taco Bell locations in 30 cities to place in-person orders. The Rakuten Ready ROI Study showed…

Rakuten Ready Study Sets Restaurant, Retail and Grocery Benchmarks for Getting Order Ahead Right; Wait Time Is Critical

Secret Shoppers Rank Chipotle, Panera, Best Buy, Nordstrom, H-E-B and Whole Foods Tops for Fastest Pickup Times; Quick-Service Restaurants Set the Overall Pace Ahead of Retail, Grocery Brands As the ‘On-Demand’ Economy Takes Hold, Study Unveils Gaps in Customer Experience Rakuten Ready, the location-centric mobile commerce platform that takes the friction out of the mobile order-ahead experience for thousands of stores and restaurants, unveiled a benchmark study enlisting secret shoppers to evaluate the Order for Pickup…