Jim Lundy

Aragon evaluates 15 major providers in the UCC market Aragon Research identifies fifteen major providers in its fourth edition of the Aragon Research Globe for Unified Communications and Collaboration, 2020, published today. The report states that unified communication and collaboration platforms are maturing as the modalities of voice, video, and messaging become mandatory. While there was already growing demand for a centralized communications platform, the current health crisis has given enterprises a renewed sense of…

Vendors Are Selected for Innovation Awards Based on the Core Innovation of Their Product or Service Five9, Inc., the leading provider of the intelligent cloud contact center, has been named a winner of the 2019 Aragon Research Innovation Award for Intelligent Contact Centers. .@Five9 Wins 2019 @AragonResearch1 Innovation Award for the Intelligent Contact Center Category for the 2nd Year in a Row! #AragonTransform19 “Providers like Five9 are driving the intelligent contact center market forward,” said Jim Lundy, CEO and…

Easily Schedule, Manage and Analyze all your B2B Meetings With Customizable, Cloud-Based Meeting Automation Platform (MAP) for EBCs and Events Jifflenow, the world’s number one Meeting Automation Platform (MAP), announces Jifflenow Briefing Centers Software offering an intuitive user experience and customizable workflows. Many briefing professionals are challenged by using a manual process based on spreadsheets and emails. Jifflenow Briefing Centers software breaks down these challenges by supporting briefing workflows to…