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Lithium Technologies

Khoros Appoints Jack Blaha as New CEO

New Leader to Usher in the Next Phase of Growth for the Industry’s Leader in Digital Customer Engagement Khoros, the global leader in customer engagement software, announced that it has named Jack Blaha as its new Chief Executive Officer. The appointment comes as Khoros, built from the merger of Spredfast and Lithium Technologies, continues to capitalize on its combined strengths and accelerate its growth. “This is an exciting time for Khoros and I am thrilled to be joining this very talented team” The Khoros platform…

Lithium Technologies and Spredfast Complete Merger

The Combined Company Offers the Industry’s First and Only Best-In-Class Platform for Customer Engagement Lithium Technologies, LLC and Spredfast, Inc. announced the closing of their merger transaction. Individually, each is the category creator and leader in social customer care and social media marketing. The combination of Lithium and Spredfast’s expertise and technology creates an unparalleled ability to connect with the customer wherever they are. With more than 2,000 brands spanning 100 countries, Lithium and…

Lithium Offers Apple Business Chat Integration to Provide Convenient, Personal Messaging

Lithium Adds Apple Business Chat Beta to Messaging Provider Integrations Lithium Technologies, the leading platform for enabling brands to support, serve and engage customers,  announced its support for Apple Business Chat, allowing Lithium customers to meet hundreds of millions of iOS customers where they are — on one of the most the exciting new channels in the rapidly expanding messaging market. Apple Business Chat is a new way for users to communicate directly with businesses using the Messages app on iPhone and…

Lithium Messaging Launches for Brands to Seamlessly and Securely Communicate with Customers across Social, Web and Mobile Apps

- Lithium Messaging allows for 1:1 asynchronous messaging across social, web and mobile, empowering brands to deliver great digital customer service in their customers' preferred channel. - With Secure Verification, brands can authenticate the identity of consumers who engage with them, enabling collection of customer information in a secure and brand-owned environment. - Lithium platform gives brands one standard interface to engage with customers across all digital touchpoints, with common workflows and access to…

Lithium Technologies Completes Acquisition of External Online Community Business from Jive

Lithium Technologies, the market leader in online community and social media management products, announced that it had closed the acquisition of the Jive-x external community business from Jive Software, an Aurea company. Originally announced on August 29, 2017, the transaction was completed on October 3, 2017. The terms of the transaction were not disclosed. "I'm really excited to be bringing the Jive-x product and customers into the Lithium family," said Rob Tarkoff, Lithium president and CEO. "Our…