Banner Before Header
Browsing Tag


Shyan Mukerjee Appointed as Majorel’s New Chief Digital and Transformation Officer

Majorel, a leading customer experience and BPO provider for some of the world’s most respected brands, announced the appointment of Shyan Mukerjee as the company’s new Chief Digital and Transformation Officer. Launched earlier this year, Majorel helps clients with end-to-end customer experience management, supporting them to simplify, differentiate and grow in a constantly changing world. The company has created the role of Chief Digital and Transformation Officer to facilitate the growth of Majorel’s CX consulting…

Bertelsmann and Saham’s Customer Experience Business, “Majorel”, Launched; Bold Statement of Intent on Future Growth

Rebranding of Former Arvato CRM Solutions, Phone Group, Ecco Outsourcing and Pioneers Outsourcing into Majorel Thomas Mackenbrock, Chief Executive Officer of newly created customer experience services group ‘Majorel’, formally launched the new brand with an ambitious statement of intent on its global growth strategy. Majorel, which has more than 48,000 employees in 28 countries worldwide, is a leading player in Europe, Middle East and Africa and has a strong presence in Asia and the Americas. Early this year the company…