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Microsoft Dynamics 365

Hootsuite Announces New Integration with Microsoft Dynamics 365

Hootsuite announced its new integration with Microsoft Dynamics 365 within its Global ISV Program for Business Applications. The new alliance will bring a robust suite of social capabilities to Microsoft customers, directly from Hootsuite’s expansive, 150+ app ecosystem. The new integration makes Hootsuite one of a set of leading companies to bring their unique product offering to Microsoft Dynamics 365, the only intelligent business applications that help you run your entire business and deliver greater results through…

Cincom and Purely CRM Announce Partnership

Cincom Systems, Inc., a global supplier of enterprise software solutions, announced that it has entered into a partnership with Purely CRM to implement CPQSync by Cincom. Purely CRM consultants help their customers transform their businesses with Microsoft Dynamics 365 CRM. According to Susan Fine, Cincom Director of Channels and North American Sales, "Purely CRM's expertise in Microsoft Dynamics helps Cincom CPQSync to expand outside of manufacturing. We are thrilled to partner with Purely CRM to help businesses realize…

Clarabridge Announces Integration with Microsoft Dynamics 365 Customer Voice and Dynamics 365

Clarabridge’s omnichannel, AI-powered text analytics, integrated with Microsoft Dynamics 365 Customer Voice and Dynamics 365, enhances the customer experience Clarabridge, a global provider of Customer Experience Management (CEM) solutions for some of the world’s top brands, announced that its text and speech analytics solutions now integrate with Microsoft Dynamics 365 Customer Voice and Dynamics 365. The combined solution will enable decision-makers to utilize deeper, more comprehensive analytics across all customer…

Sprout Social Enhances Business Collaboration With CRM and Help Desk Integrations

Social leaders are on the front lines of communicating with customers and audiences, but often face challenges when trying to share insights with other customer-facing teams. As social becomes a more critical part of the customer relationship across a growing number of business functions, and as social media management cements itself as a foundational system of record in the technology stack, visibility and collaboration across platforms is critical. Sprout Social, a leading provider of social media analytics, engagement,…

Optimizely and Microsoft Collaborate to Bring Enterprise-Grade Experimentation and Personalization

Dynamics 365 integration enables customers to increase agility and confidently innovate digital experiences Optimizely, the global leader in progressive delivery and experimentation, announced at its annual user conference, Opticon, an integration with Microsoft Dynamics 365 to enable brands to be more agile and competitive in today’s increasingly digital business environment. The new integration enables experimentation and personalization for the first time in the Microsoft Dynamics 365 Commerce retail and content…

Vonage Expands Collaboration with Microsoft and Launches Integration with Microsoft Dynamics 365

Vonage, a global leader in cloud communications helping businesses accelerate their digital transformation, has announced that it will expand its Vonage Contact Center offering to include seamless integration with Microsoft Dynamics 365. Vonage Contact Center for Microsoft Dynamics 365 enables businesses working within the Microsoft ecosystem to leverage personalized customer engagement capabilities with a cloud-based contact center solution, empowering agents to increase productivity, access customer insights, and…

Impartner PRM for Microsoft Dynamics 365 Awarded as Global Product of the Year

Award latest in a string of recognition for the solution, which is specifically tailored for quick, easy integration with Microsoft Dynamics 365 CE The Business Intelligence Group named Impartner PRM for Microsoft Dynamics 365 Product of the Year in the 2020 Sales and Technology Marketing Awards program, also known as The Sammys. The Sammys honor global organizations and products helping to solve the challenges organizations have connecting and collaborating with prospects and customers. Marketing Technology News:…

Folloze Inks Deal with Microsoft to Enhance Account-Based Marketing for B2B Companies

Folloze ABM for Microsoft Dynamics 365 Delivers a Highly Personalized Account-Based Experience Solution to Power the Customer Journey Folloze announced it has joined the Microsoft ISV Connect program and signed a Business Applications agreement with Microsoft. Folloze also announced the release of Folloze ABM for Microsoft Dynamics 365 to support Account-Based Marketing for B2B companies. Folloze ABM for Microsoft Dynamics 365 is a powerful solution which combines Folloze’s Personalized Marketing Platform with the growing…

Purely CRM Works With Maint S.A. In Ecuador On Large Microsoft Dynamics 365 Cloud Migration

Purely CRM has completed a project for Maint S.A., a leading Microsoft partner for system integrations in Ecuador. With the combined expertise and custom software of Purely CRM, together they were successful in migrating an on-premise Microsoft Dynamics 365 Customer Engagement system to the cloud, in the Financial Services Sector. Maint have a large client base locally in Ecuador and with that, a deep knowledge in Microsoft Dynamics 365. Because of their client’s amount of data needing to be migrated to the cloud data…

Leadspace Collaborates with Microsoft to Bring its Unified B2B Data Enrichment to Dynamics 365 Customer Insights

New features will help joint customers solve challenges of disconnected, siloed data that create gaps in the view of the customer journey. Leadspace’s unrivaled ability to unify and match B2B data across internal and external sources will fuel more personalized and consistent experiences across every touchpoint Leadspace today announced new real-time data connections planned for Microsoft Dynamics 365 Customer Insights. Organizations will be able to seamlessly enrich profiles in Microsoft Dynamics 365 Customer Insights with…

TeamSupport Enables Bi-Directional Integration with Microsoft Dynamics 365 to Enable Swifter Communications

TeamSupport is a leading B2B customer support software: Now offers comprehensive, bi-directional integration with Microsoft Dynamics applications to improve clarity and streamline workflows B2B Customer Support is under intense pressure to deliver real-time insights and provide for a swift collaboration platform for every team member. To ensure seamless collaboration between team members and agencies handling critical tasks from their remote workplaces, TeamSupport has announced a key integration with Microsoft Dynamics®…

InsideView Launches Data Integrity for Microsoft Dynamics 365

Customer Data Management Solution Cleans and Enriches Dynamics Data and Provides Actionable Insights InsideView, the leader in B2B data and intelligence, today announced InsideView Data Integrity for Microsoft to help customers drive revenue and improve operational effectiveness. Dynamics 365 customers can now leverage the industry-leading data that fuels InsideView Insights to clean and enrich their CRM data automatically and at scale. InsideView Data Integrity for Microsoft delivers accurate data and maintains data…

Microsoft and WalkMe Announce Strategic Partnership to Increase Enterprise Digital Adoption

WalkMe on top of Microsoft Dynamics 365 provides sales organizations the power to enable their work from home employees and realize their technology investments in times of disruption WalkMe, the leading digital adoption platform and Microsoft Corp. announced a strategic partnership to help organizations realize the full value of their Microsoft investments by enhancing the integration and optimization of the companies' product and platform. Through this partnership, the companies will enable enterprise organizations to…

Purely CRM: Tracking Covid-19 with Microsoft Dynamics 365 Customer Service

In these trying times, locking down preparedness and reactionary measures are key to being able to navigate your business through rapidly changing times. With the recent pandemic sweeping the globe, we took a look at how a client is utilizing Dynamics 365 to stay on top of health and communication daily within their company. Marketing Technology News: Xebec Provides Update on Coronavirus Impact on Global Operations HOW OUR CLIENT RECORDS REPORTED CORONAVIRUS INFECTIONS THAT OCCUR AT THEIR FACILITIES. A customer of ours…

Microsoft Dynamics 365 Business Central Partner Leverages Business Intelligence Team to Deliver Jet Analytic Adapter to Market Amid…

Following on the expansion of the business intelligence team last year, Tigunia has stayed true to its plan to become the indisputable leader in Jet Reports and Jet Analytics services and support, and has launched an adapter for the increasingly popular Microsoft Dynamics 365 Business Central. Developed by the resources originally responsible for building the Jet Analytics solution, AdaptBC for Analytics allows businesses to upgrade from Microsoft Dynamics NAV or purchase Dynamics 365 Business Central, and still get the…

Outreach Launches Native Integration with Microsoft Dynamics 365 Sales

New collaboration opens up the power of the Outreach sales engagement platform to Dynamics 365 Sales users Outreach, the number one sales engagement platform, announced the launch of its new integration with Microsoft Dynamics 365 Sales. Customer-facing reps can now leverage Outreach's sales engagement platform while seamlessly syncing data with Microsoft Dynamics 365 Sales. These reps can expect to increase productivity, prioritize high-impact actions and improve their engagement with customers. Marketing Technology…

UJET Wins 2020 STEVIE Award for Sales and Customer Service

New product features and updates key to UJET’s recognition in the Contact Center - New Version category UJET Inc., a leading provider of customer support communications and solutions, announced it has been named a winner in the 14th annual Stevie Awards for Sales and Customer Service. With the addition of new product features, enhancements, and integrations, UJET received a bronze award in the Contact Center - New Version category. The award marks UJET’s second Stevie Award, having previously won for Tech Startup of the…

Microsoft to Open New Datacenter Region in Spain and Expand Strategic Partnership With Telefónica to Boost Spain’s Competitiveness

Microsoft will open a datacenter region in Spain to help accelerate digital transformation of public and private entities of all sizes, helping them to innovate, scale and migrate their businesses to the cloud in a secure way. Microsoft will leverage Telefónica infrastructure as part of their global strategic partnership. Under their strategic partnership, the two companies will develop joint go-to-market plans in all countries where Telefónica operates. Additionally, Telefónica will accelerate its use of…

BroadPoint Celebrates Record Earnings in 2019, Positioned as Leading Microsoft Dynamics 365 Partner in Washington DC Metro Area

Credits the increasing popularity of two of Microsoft's hallmark products, Dynamics 365 Business Central ERP and Dynamics 365 CRM, for its success BroadPoint, leading provider of business technology solutions for commercial and federal companies in Washington, D.C., announces 2019 is the best revenue year in its 20-year history. As a Microsoft Gold-certified partner focusing on enterprise resource planning (ERP), customer relationship management (CRM), and Cloud solutions, BroadPoint supports its clients by accelerating…

Impartner Takes Award Winning Streak into 2020 with BIG Innovation Award Win

Impartner PRM for Microsoft Dynamics 365 Wins Best New Product Global Big Awards Judged by Select Group of Experienced Business Leaders and Executives; Recognize Most Innovative Products of the Year Impartner, the world's fastest-growing, most award-winning channel management platform today announced that Impartner PRM (Partner Relationship Management) for Microsoft Dynamics 365 has won a best new product award in the 2020 BIG Innovation Awards presented by the Business Intelligence Group. Impartner PRM for D365 is…