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Natterbox Limited

TechBytes with Tim Beeson, Global Alliances Director, Natterbox Limited

Tim Beeson Global Alliances Director at Natterbox Limited Recently, Natterbox Limited announced an automatic routing service that uses the intelligence captured from phone conversations to link callers with the most appropriate and skilled agents. We spoke to Tim Beeson, Global Alliances Director at Natterbox Limited, to understand how they leverage AI/Machine Learning and intelligent tools, and the benefits and challenges they have faced in their application at the company.Tell us about your role at Natterbox and the…