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Natural Language Understanding

Transform User Experiences With Voice

Onymos Conversation Component Enables Developers to Quickly and Easily Incorporate Voice User Interfaces (VUI) to Provide Mobile and Web Users Voice-Based Interactions People are comfortable with talking to dedicated appliances and devices, and now business and technology leaders want to invite voice-based conversations with their users via web apps and mobile apps. The introduction of Conversation, the latest Component in the Onymos Fabric, combines powerful, best-of-breed Automatic Speech Recognition (ASR), Natural…

Parlance Helps Customers Reduce Call Management Costs and Improve Caller Experiences

Parlance Service now rated "Avaya Compliant" compatible with key Avaya Contact Center solutions Parlance Corporation, a leading provider of speech-driven self-service solutions, announced that its voice-first call routing applications are compliant with key Avaya Contact Center solutions, helping customers significantly reduce call handling costs by lowering call volume to main number operators. Avaya Holdings Corp. is a global leader in solutions that enhance and simplify communications and collaboration. Parlance has…

Baidu Announces Smart Words Prediction Feature on Facemoji Keyboard App

New Feature Increases Predictive Text Accuracy to 91.6% Baidu, Inc. announced a new Smart Words Prediction feature on its Facemoji Keyboard app, which has been found to increase prediction accuracy for frequently used phrases from 53.2% to 91.6% in a test scenario. “We now have unparalleled word and emoji prediction, and the most accurate voice-to-text in the industry.” The Smart Words Prediction feature uses a cloud-based 5-gram language model that references up to four words that a user inputs to intelligently…

Instreamatic Announces Agreement with Pandora to Test AI-Powered Interactive Voice Ads

When Deployed, Pandora and Instreamatic.ai Will Enable Fully-Measurable Voice-Enabled Mobile Audio Advertising at Sca Instreamatic.ai, the platform for voice-enabled ads that allows media companies and advertisers to measure, manage, and monetize audio content by utilizing interactive voice AI technology, today announces an agreement to test interactive voice advertising with Pandora, the largest streaming service in the US. “Voice interactivity has already changed the way consumers interact with brands on smart…

AI Evolves … and Organizations that Manage Digital Content Benefit

Artificial intelligence (AI) has been used within information-driven businesses for many years now. For example, think about forms processing applications where AI technology automatically extracts key data points while capturing and scanning a paper file or ingesting an electronic document. These applications are “trained” with a sample set of forms and then learns from these. This enables the AI technology to process potentially thousands of files with minimal human interaction.  Despite being around for many years,…