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Newgen Software

Clarien Bank to Modernize Customer Communications with Newgen

Aims to Drive Omnichannel Customer Engagement and Enhance Customer Experience Newgen Software, a global provider of low code automation platform, announced that Bermuda-based Clarien Bank has selected Newgen Omnichannel Customer Engagement (CCM) product suite to streamline customer communications. With Newgen’s CCM suite, the bank will be able to generate and deliver personalized, content-rich, and on-demand communication to its customers. Furthermore, the bank can tap cross-sell/upsell opportunities, improve…

Newgen Enhances its Communication Offering for Superior Customer Experience

Customer Communication Management's (CCM) Updated Version OmniOMS 8.6 Launched Newgen Software Inc., a global provider of low code automation platform managing content, processes, and communication, launched OmniOMS 8.6 – an enhanced version of its customer communication management (CCM) suite. The new version enables users to easily create, design, and manage HTML email communications. "In the era of digital, enterprises need to reinvent customer experience by delivering the right message in the right context, and at…

Newgen Positioned as a Strong Performer in ECM Content Platforms by an Independent Research Firm

Newgen Software, a global provider of solutions managing content, processes, and communication, announced that it has been positioned as a 'Strong Performer' in The Forrester Wave: ECM Content Platforms, Q3 2019, authored by Cheryl McKinnon et al. The report evaluates enterprise content management (ECM) vendors on 26-point criteria based on their current offering, strategy and market presence. Newgen has achieved the highest score of 4.08 among all vendors in the 'Current Offering' category. The report recognized Newgen…

Gartner Cites Newgen Software As A ‘Visionary’ In The 2017 Magic Quadrant

Newgen Software, a provider of Business Process Management (BPM), Enterprise Content Management (ECM), Customer Communication Management (CCM) platforms, has been listed as a 'Visionary' in the 'Gartner Magic Quadrant for Intelligent Business Process Management Suites 2017 by Rob Dunie, Van Baker, Marc Kerremans, Jason Wong, published on October 24, 2017'. Newgen OmniFlow Intelligent Business Process Suite (OmniFlow iBPS) is a platform for business stakeholders to drive enterprise-wide digital transformation. The platform…