Bright Pattern, Leading Provider of Omnichannel Contact Center Software, Is Recognized by the Gartner Digital Markets Network and GetApp as …
NICE inContact Global Study Reveals Digital Channel Use Gaining Ground – And It’s Not Because of AI Chatbots (Yet)
CX Transformation Benchmark Finds Consumers Expect Seamless Omnichannel Experiences and Are Willing to Buy More from Companies That Deliver It …
IMImobile Joins NICE inContact DEVone Program to Provide Omnichannel Chat
Omnichannel Chat From IMImobile Offers Seamless Agent Channel Navigation For CXone Users NICE inContact announced that IMImobile has joined the …