Leveraging Its Collective Intelligence Capabilities, NICE Actimize’s Federated Learning Approach Tackles Multiple Fraud Typologies, Including Application Fraud, Business Email Compromise …
NICE Solutions Honored by TMC for Driving Innovation and Exceptional Value for Contact Center Customers
Four Nice Solutions Received 2019 Communications Solutions Product of the Year Awards, Highlighting the Strength of Nice’s Robust Portfolio Demonstrating …
NICE Nexidia Speech Analytics Provides Hakuhodo DY Holdings Inc. with Innovative Technology to Personalize Customer Experience
NICE Nexidia’s Neural Phonetic Speech Analytics Integrates with New CONOOTO App NICE is announcing that Hakuhodo DY Holdings Inc., a …
BehavioSec Joins NICE Actimize’s X-Sight Marketplace, the Industry’s First Financial Crime Management Ecosystem
Partnering with the X-Sight Marketplace, BehavioSec will offer behaviorial biometrics that provide continuous authentication to reduce fraud and risk across …
MarTech Interview with Zviki Ben-Ishay, CEO at Lightico
"E-Signatures and e-Forms have the potential to dramatically accelerate the Sales process by reducing turn-around-time and increasing efficiency." Tell us …
NICE Named Leader in Real Time Authentication and Fraud Prevention by Top Analyst Firm
NICE Recognized by Opus Research for Ground-Breaking Proactive Fraud Detection and Use of a Single Voiceprint Across All Channels NICE …
NICE Robotic Process Automation Named a Leader in Everest Group’s PEAK Matrix for Second Consecutive Year
NICE scores high on both ‘Vision and Capability’ and ‘Market Impact’ axes in leading analyst’s RPA Technology Vendor Assessment 2019 …
Colt Technology Services Upgrades to Add New Features to Further Deepen Customer Insights Within NICE Satmetrix
Upgrade Provides Added Precision and Clarity Through Features Such as Automated Text Analytics and Custom Metrics NICE announced Colt Technology …
Global Manufacturing Company Transforms Customer Experience with NICE inContact CXone
Fortune 100 manufacturing business deployed NICE inContact CXone to over 3,000 agents in 48 countries to support diverse, global contact …
NICE Wins Two Consumidor Moderno Awards for Continued Customer Service Leadership Throughout Latin America
Top Scores in Customer Satisfaction, Continuity of Use and Recommendations by Third Party Indicators Drive Accolades NICE announced that it …
NICE to Share Insights on Winning Customer Loyalty in the Digital Era
Webinars to Showcase Transformational Best Practices for Analytics, Automation, Cloud and Workforce Management NICE announced new webinars to help organizations …
New Research Reveals Employees Are Ready to be Empowered by Automation Technology
75 Percent of Responses Indicate Employees Believe Robotic Process Automation Will Improve Their Performance, Reduce Errors, Grow Sales and Increase …
NICE Research Study Finds 91% of Contact Center IT Staff Consider Compliance Software Investments a Priority
Research Indicates That Solutions Comprising Analytics and Automation Empower Contact Center Employees to Better Ensure Compliance NICE announced the results …
NICE Actimize’s AI-Infused Transaction Monitoring Solution to Transform China’s SPD Silicon Valley Bank AML Operations
SPD Silicon Valley Bank Will Implement NICE Actimize’s Next-Generation Suspicious Activity Monitoring Solution to Detect Complex Financial Crimes While Increasing …
NICE Announces a New Era of Complete Digital Experiences Expediting Enterprises Transition to Smart Digital Conversations
NICE Accelerates the Cloud Experience Revolution Led by CXone With the Acquisition of Brand Embassy Organizations can now provide a …
NICE Wins 2019 CRM Service Leaders Awards for Excellence in Analytics and Workforce Optimization
Based on Scores by Leading Industry Analysts and Consultants, Awards Recognize NICE for Setting the Standard in the Contact Center …
NICE Workforce Management AI Based Strategic Planner Receives CUSTOMER Magazine Product of the Year Award
Nice Recognized for Innovation in Customer Experience Technology and for Dedication to Quality While Driving ROI NICE announced that its …
TechBytes with Barry Cooper, Enterprise Group President, NICE
Tell us about your interaction with smart technologies such as automation, RPA, AI and Machine Learning? I am a heavy …
NICE Robotic Process Automation Announces Partnership with CallVU to Drive Seamless End-to-End Customer Experience
Collaboration Delivers Visual Engagement in the Front End with Intelligent Automation of Back End Processes, Accelerating Time to Value by …
NICE Takes Gold and Silver at the 2019 Stevie Awards for NEVA and CXone
Accolades Recognize NICE Employee Virtual Attendant for Innovatively Empowering Collaboration Between the Human and Robotic Workforces and NICE Incontact CXone …