Nice Performance Management Version 7.0 Selected to Support GM’s ‘Best in Class’ Strategy and Improve Performance and Employee Engagement NICE …
NICE inContact CXone Rated Highest in Product and Overall Vendor Satisfaction by Customers in DMG Consulting Report
Customers Give CXone Cloud Customer Experience Platform the Highest Average Product Satisfaction Rating, and Award Perfect Scores in Overall Vendor …
Prediction Series 2019: Interview with Einat Weiss, VP Global Marketing, NICE
Tell us about your role at NICE and how you leverage technology to manage your team and complete tasks you …
NICE inContact Global Study Reveals Digital Channel Use Gaining Ground – And It’s Not Because of AI Chatbots (Yet)
CX Transformation Benchmark Finds Consumers Expect Seamless Omnichannel Experiences and Are Willing to Buy More from Companies That Deliver It …
NICE and Mattersight Unite to Herald a New Era in Customer Analytics
NICE Announces Closing of Mattersight Acquisition to Bring Together Behavioral and Cloud Analytics Innovators to Provide Smarter Connections Between Customers and …
TechBytes with Oded Karev, VP, Head of Advanced Process Automation, NICE
Oded Karev VP, Head of Advanced Process Automation, NICE Customer experience is now a key factor in any omnichannel engagement. …
NICE Nexidia Recognized as a Leader in AI-Fueled Speech Analytics Solutions Report
NICE Nexidia’s Advanced Analytics Solution Powered by Ai Is Recognized for the Value Delivered to Customers and Accuracy NICE announced that …
Virtual Assistant Technology – Empowering the Human Workforce of Tomorrow
As the Automation Economy continues to expand and grow, enterprises are becoming increasingly optimistic about the impressive ROI and proven …
Bright Pattern Integrates With NICE Workforce Optimization
Leading Provider of Omnichannel Cloud Contact Center Software Announced Its Integration With NICE Workforce Optimization (WFO) Powered by Advanced Analytics …
Tech + Human: Marketing Navigation 101 to Delight The C.U.S.T.O.M.E.R. in 2018
“It is not the strongest of the species that survives, not the most intelligent that survives. It is the one …