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New Measures to Increase Fairness for Mobile Customers

Ofcom has set out a range of measures to increase fairness for mobile customers – including greater transparency, fairer contract terms and a range of price cuts by operators Many mobile customers pay for both their handset and its usage (or ‘airtime’) bundled together in a single contract. We have been concerned that these customers could be paying more than they need to once they pass their initial contract, so last year we began a review of the market. What we have considered We previously proposed options including…