omnichannel contact center

 Playvox, the leading CRM-connected omnichannel contact center provider of workforce engagement management solutions, announced that TravelPerk, the next-generation business travel platform pioneering the future of business travel, selected…
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In line with recent research from McKinsey and IBM, Bright Pattern sees companies finding smarter ways to operate, increasing digital and mobile channel adoption Bright Pattern, a leading provider of AI-powered cloud omnichannel contact…
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Upstream Works Software Ltd., a provider of Omnichannel Contact Center solutions, announces feature enhancements to their Upstream Works Assist knowledge management solution for enterprises, enabling richer customer engagements, greater…
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Upstream Works And Nextnet Partners Team Up To Increase Customer Engagement And Collaboration Options For Clients Upstream Works, a provider of Omnichannel Contact Center solutions, has announced a new partnership with NextNet Partners,…
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