Browsing Tag

Online Purchasing

What is Customer Intelligence: Trends and Standards

The way people shop online has changed drastically in modern times. A study from Dimensional Research showed that around 90 percent of people cited that their purchase decision depended highly on positive reviews. While 86 percent of people said negative reviews made them leave the product/service altogether. This shows how much consumers are likely to investigate a service than relying on the words said by a company. Hence, companies must always be on their front lines when it comes to understanding their customers. With…

Liquibox Adds E-commerce Capabilities and Launches Online Store

Liquibox, a worldwide leader in bag-in-box flexible packaging and liquid dispensing solutions, has added e-commerce capabilities. The company has launched an online store at liquibox-online.com for U.S. customers to purchase a variety of sought-after products. For over 60 years, Liquibox has advanced the flexible liquid packaging category through bag-in-box material innovation, supply chain agility and strategic partnership with leading brands. Moving from an exclusive use of a purchase order-based system, the company now…

Online Purchasing Errors Directly Impact Business Growth

More than three quarters (81%) of B2B organisations are witnessing a decrease in profits due to online order errors, causing significant repercussions on wider business growth, according to new research out. 84% of businesses have witnessed a decrease in efficiency due to order errors, while 81% saw a drop in productivity and a further 81% saw a decrease in profitability. The survey of 560 global B2B buying professionals found that 44% of organisations have witnessed a decrease of more than 11% in sales, productivity,…