Online Reputation Management

Additions to financial, HR, and technology teams support growing demand for brands to manage their online presence Chatmeter, the industry leader in the local search marketing and reputation management space, announced several key appointments to its leadership team including the new hires of Dan Cunningham, Chief Technology Officer; Nichole Peterson, Vice President of Finance; and Kathleen Titano, Director of People & Culture. The new appointments highlight the company's accelerated expansion among increased need…

Bain & Company, Deloitte Digital, EY, and Reputation.com win this year's Qualtrics Partner of the Year Awards, in celebration of their work to helping companies around the world navigate and respond to key business challenges Qualtrics, the leader in customer experience and creator of the experience management (XM) category, today announced that the Qualtrics Partner Network (QPN) has expanded to over 200 global member companies within its second year.  QPN partners are now integral to driving breakthrough business…

Partnership Combines Customer Intent Insights with Customer Interaction Expertise to Enable Personalized CX at Scale Reputation.com, provider of the first and only complete cloud-based enterprise reputation and customer experience management platform, announced that it is partnering with Alorica Inc., a global leader in customer experience solutions. The two companies will collaborate to join the intelligence of the Reputation.com platform to the customer interactions delivered by Alorica. The solution will enable…

In today’s internet age it is imperative to hire a good SEO (Search Engine Optimization) service agency to boost your business website’s ranking in popular search engines and derive the utmost mileage from your Digital Marketing efforts. Benefits of Using a Digital Marketing and SEO Service Agency - The agency employs experts who perform deep research on Marketing strategies and implement them in an effective manner to drive results. - These specialists can work on several of your campaigns on multiple channels…

Reputation.com, provider of the first and only complete cloud-based enterprise reputation and customer experience management platform, announced that TenFour, IT infrastructure provider, will use the Reputation.com online reputation management (ORM) platform to assess feedback from its corporate customers in real time, ultimately improving the customer experience and driving business growth. In the Feedback Economy, customers weigh in with their feedback on all aspects of a business, shaping brand perceptions and greatly…

Recent Data Suggests That Businesses Aren’t Doing Enough to Proactively Protect and Build Their Online Reputation. Small Businesses Need to Take Active Steps to Promote Their Own Brand Online, Including Regularly Monitoring Their Online Reputation, Responding to Reviews, and Promoting Their Own Brand Online. To stay ahead of potential crises, most small businesses (88%) monitor their online reputation at least quarterly, according to a report by Clutch, the leading B2B ratings and reviews firm. Monitoring is only one…

GoodFirms conducted constructive surveys with global IT companies and experts to obtain parallel insights that would benefit businesses dealing with email marketing, online reputation management, blockchain technology, PPC advertising, content marketing, and custom software development. Here is a summary of the aforementioned surveys conducted by the research team of GoodFirms: Benchmark Numbers, and Trends for Highly Converting Email Marketing Campaigns Email marketing has proved to bring on highest return on investments…

New Survey by Clutch Finds That More Than Half of Businesses (54%) Believe Online Reputation Management Is "Very Necessary" Nearly 40% of businesses will increase their investment in online reputation management (ORM) this year, according to a new survey from Clutch, a B2B research, ratings, and reviews company. Businesses' plans to allot more time and money to ORM are a result of the popularity of social media and third-party reviews sites, which impact businesses' control over their online reputation. Clutch surveyed…