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OpenMarket

New Openmarket Platform Helps Companies Transform CX Strategies Effortlessly

indigo offers businesses emerging from lockdown a simpler, intelligent and more insightful way to communicate with their customers in the moments that count indigo by OpenMarket uses AI, automation and insights to help brands deliver easy and reliable mobile messaging campaigns. New branded messaging functionality and advanced spam and smishing filters enhance customer experience (CX) and security.  During a climate of uncertainty, where customers are in need of a trusted means of obtaining information and new…

New OpenMarket Platform Helps Companies Transform CX Strategies Effortlessly

indigo offers businesses emerging from lockdown a simpler, intelligent and more insightful way to communicate with their customers in the moments that count   indigo by OpenMarket uses AI, automation and insights to help brands deliver easy and reliable mobile messaging campaigns. New branded messaging functionality and advanced spam and smishing filters enhance customer experience (CX) and security. During a climate of uncertainty, where customers are in need of a trusted means of obtaining information and new…

Empathy + AI: Brands Could Improve Customer Communications with AI

In a Recent Report, OpenMarket Has Revealed That 63 Percent of Consumers Want More AI in Customer Communications and Service; Half of Consumers Don’t Think Brands Understand Proper Communication Channels Mobile messaging solutions provider, OpenMarket (an Amdocs Company) has found out that Marketing, Sales, and customer service teams must muster up to leverage more of AI in their customer communications channels. It proposed that companies need to look towards automation and Artificial Intelligence (AI) in order to…