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Outdoor Recreational Products Manufacturer Moves Contact Center to the Cloud with Five9

Five9, Inc., the leading provider of the intelligent cloud contact center, announced that a recreational products manufacturer has chosen to replace its on-premise contact center and move to the cloud with Five9. The company produces an array of outdoor recreational products, in addition to outdoor apparel. Their inbound contact center fields calls from customers and provides technical support. Previously, they were using an on-premise contact center that required excessive upgrades and maintenance, which was challenging…