Partnership

Verint Systems Inc, The Customer Engagement Company, announced an expanded partnership with Avaya, a global leader in solutions to enhance and simplify communications and collaboration, to integrate Verint Knowledge Management with Avaya OneCloud CCaaS, a modern browser-based desktop that consolidates relevant customer details, including customer journey touchpoints, and frequently used applications into a consolidated view to increase customer responsiveness, eliminate screen switching and personalize customer interactions.…

CedCommerce, a preferred partner of BigCommerce, now enables its merchants to sell effortlessly on Wish Marketplace. Starting today, CedCommerce merchants selling through their BigCommerce stores can easily connect their storefronts with the Wish marketplace in no time. Marketing Technology News: Conversational Marketing Trends: Chatbots Are Still Missing the Human Element of Conversation Given the whopping rate of shoppers adapting to online shopping, BigCommerce extended its partnership with the Wish marketplace just…

Dentsu announced a partnership with Adobe focused on customer experience transformation and a shared vision to create value for brands through digital innovation. As part of the announcement, Merkle, dentsu International’s customer experience management (CXM) company, is joining Adobe’s technology partner program as a Premier partner with its Merkury identity resolution platform. Marketing Technology News: Bang & Olufsen Selects CreatorIQ as Global Influencer Marketing Platform of Record The partnership will focus…

Partnership to drive development of innovative commerce solutions for optimized buying and selling experiences across all channels PROS, a provider of AI-powered solutions that optimize selling in the digital economy, announced an expanded strategic collaboration with Adobe to include Magento Commerce, one of the world’s leading eCommerce platforms. The partnership will create the means for the companies to develop and deliver innovative commerce solutions, the first being the PROS Connector for Real Time Pricing, that B2B…

Solution partners use Contentful’s market-leading content platform to build cutting-edge digital experiences for global brands Contentful, the leading content platform for digital-first brands, today announced new partnerships with 26 digital agencies and technology partners at its conference on digital innovation, Fast Forward. The conference, attended by more than 1,500 digital leaders and builders, showcases how customers and agencies use Contentful’s market-leading content platform to build and deliver digital…

Fuze, the leading cloud-based communications provider for the modern global enterprise, announced the expansion of its partnership with NICE inContact, further enhancing the user experience for global contact centers through CXone, NICE inContact’s world-class contact center platform. NICE inContact is a leading cloud contact center software provider, empowering organizations to create extraordinary and trustworthy customer experiences. The new offering features an updated presence integration for contact center agents…

Inbenta Technologies, a global leader in Symbolic AI-based Customer Interactions applications (artificial intelligence (AI) and natural language processing (NLP) products) announced a new partnership with IntelePeer, a leading Communications Platform as a Service (CPaaS) provider. The combined partnership will empower users to build smarter and more powerful workflows so organizations can provide more innovative, agile, and scalable customer and employee support processes. Marketing Technology News: DoubleVerify Announces…

Japan-based TOHO, a film, theater production, and distribution company, and Canadian-American entertainment technology company IMAX has announced a slate deal to release five current and forthcoming TOHO films on IMAX screens. The deal will expand both the companies’ longstanding partnership across distribution and exhibition. It also marks IMAX’s biggest slate deal to date with a film studio outside Hollywood. The terms of the deal shall run to at least 2021 and include three future films to be confirmed. As of October,…

thunder::tech, an integrated marketing agency, has announced a new innovative partnership with Znode, an enterprise B2B e-commerce platform. The company will bring implementation, user experience, and marketing consulting services to customers through a team of Znode certified consultants and developers. Marketing Technology News: Stoneshot Offers Email Marketing Benchmarking for Financial Services Marketers “We are thrilled to partner with Znode,” says Jason Therrien, President at thunder::tech. “Znode’s B2B e-commerce…

Solution partners use Contentful’s market-leading content platform to build cutting-edge digital experiences for global brands Contentful, the leading content platform for digital-first brands, announced new partnerships with 26 digital agencies and technology partners at its conference on digital innovation, Fast Forward. The conference, attended by more than 1,500 digital leaders and builders, showcases how customers and agencies use Contentful’s market-leading content platform to build and deliver digital experiences.…

Solution partners use Contentful’s market-leading content platform to build cutting-edge digital experiences for global brands Contentful, the leading content platform for digital-first brands, announced new partnerships with 26 digital agencies and technology partners at its conference on digital innovation, Fast Forward. The conference, attended by more than 1,500 digital leaders and builders, showcases how customers and agencies use Contentful’s market-leading content platform to build and deliver digital experiences.…

Solution partners use Contentful’s market-leading content platform to build cutting-edge digital experiences for global brands Contentful, the leading content platform for digital-first brands, today announced new partnerships with 26 digital agencies and technology partners at its conference on digital innovation, Fast Forward. The conference, attended by more than 1,500 digital leaders and builders, showcases how customers and agencies use Contentful’s market-leading content platform to build and deliver digital…

Dynamic Yield, the Experience Optimization Platform, and e-Spirit, maker of the industry-leading FirstSpirit DXP (digital experience platform) and hybrid headless CMS, announced an expansion of their strategic partnership that will allow brands greater access to the creation of personalized digital experiences at scale. In 2017 e-Spirit integrated Dynamic Yield’s personalization technology into the FirstSpirit DXP architecture, white labeling the solution as the Intelligence Content Engine. This deep integration has enabled…

net2phone, a global provider of unified cloud communications solutions to businesses, announced a partnership with Five9, a leading provider of the intelligent cloud contact center. Through the partnership, the company is now offering Five9's intelligent cloud contact center as a service (CCaaS) to complement its own business cloud communication solution. "The partnership with Five9 enables net2phone to extend our market reach with comprehensive communications solutions for enterprises with significant customer contact…

Fueling Client Growth with Customer Experience Solutions Award-winning, creative agency Digital Yalo announces a new partnership with digital experience analytics platform FullStory. This strategic partnership employs FullStory's powerful digital experience platform to deliver exceptional customer experiences. Through Fullstory's measurement and conversion rate optimization tools, Yalo can help their clients grasp the "why" and the "what" to more effectively craft and implement strategies that improve brand and marketing…

DoubleVerify integrates Fraud, Brand Safety, Contextual, and Viewability capabilities with TabMo’s Hawk DSP platform DoubleVerify (“DV”), a leading software platform for digital media measurement, data and analytics, announced a partnership with Hawk by TabMo, the mobile-first, cross-channel advertising platform, specialising in location-based advertising. The partnership will see TabMo customers gaining integrated access to DV’s pre-bid quality segments, including Fraud, Brand Safety, Contextual and Display Viewability.…

Partnership will help wholesale distributors deliver a better customer experience and improve margins amid unprecedented disruption Zilliant, an industry leader in intelligent B2B price optimization, price management and sales guidance software, announced a key SAP partnership to benefit wholesale distributors in collaboration with the SAP Wholesale Distribution Industry Business Unit. The partnership will help distributors deliver a better customer experience and improve margins through pricing to maximize their SAP…

Bloomreach, the leader in commerce experience, and Exponea, the leading Customer Data and Experience Platform (CDXP) provider, announced that they are entering a strategic partnership. Both Bloomreach and Exponea have experienced significant growth as a result of the recent surge in digital commerce and online shopping worldwide. The Bloomreach Experience Platform (brX) drives over $200 billion in digital commerce experiences across many of the world's largest online retailers, brands, distributors, and B2B manufacturers -…

LogiSense, a leader in usage-based rating and subscription billing solutions, and Navint, an advisory and technology firm that helps organizations drive growth and operational efficiency, announced a partnership designed to serve the unique business process and technology needs of high growth, enterprise IoT and SaaS companies seeking to unify their business around recurring revenue models and new and complex offerings. With specialists in recurring revenue, monetization, and business architecture design, as well as deep…

8x8, Inc., a leading integrated cloud communications platform, announced Pax8, the best place to buy cloud solutions, has joined the 8x8 Open Channel Program as a strategic partner. As part of the agreement, Pax8 is now offering partners across the US the 8x8 Open Communications Platform, which uniquely combines voice, team chat, meetings, and contact center in a single solution, allowing organizations to move to the cloud and transform the digital workplace. A significant partner opportunity with Pax8 and 8x8 includes …