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Pendo

Pendo Releases 3rd Annual State of Product Leadership Survey, Signaling Rise of Chief Product Officer and the Emergence of Product Ops

Nearly 53 percent of product teams now report into a product function; more than half have added product operations to the product team Pendo.io, the product cloud company, released the third annual State of Product Leadership study, a report that shows the evolution of the discipline of product management in today's digital economy. This year's report, produced in partnership with Product Collective, is based on a survey of 600 technology product management executives and managers from software and enterprise companies.…

Xactly Launches ‘Xactly Show Me’ to Enhance User Experience by Aligning Analytics to Business Results

New Add-On Solution Embeds Training Into Xactly Platform, Bridges Knowledge Gaps and Boosts Adoption Xactly, the leading innovator of Sales Performance Management (SPM) software, announced the release of ‘Xactly Show Me’, a built-in product functionality within the Xactly platform that enables customers to improve onboarding time, increase administrator knowledge, and boost user adoption. The technology— which is powered by Pendo Adopt, an OEM product from Pendo—integrates employee training directly inside Xactly to help…

How to Fix Sales Churn

Every SaaS founder will know how hard it is to build a customer base. But once you’ve achieved a reasonable number, the job isn't done: you also have to make sure you don't lose them. That’s what’s known as the dreaded Sales churn. Understanding and measuring Sales churn is critical. As a metric, churn is objective. But how to solve churn is much more subjective. Here, I will outline how to manage these metrics and solve sales churn. Before I start though, I should state a few baseline premises upfront; they might be…

$1 Billion Evaluation for a Product Experience Company! Now, We’re Talking Serious MarTech

Pendo has just announced $100 million funding, taking its evaluation to $1 Billion. This is a major development in the Martech category that Pendo operates in - Product Experience. Despite competition from players such as Gainsight, Mixpanel, and Amplitude Analytics, Pendo has managed to raise $100 million in Series E funding to help companies become centrally product-led. Sapphire Ventures led the round, with participation from new investors General Atlantic and Tiger Global, along with existing investors Battery Ventures,…

Pendo Acquires Product Feedback Innovator Receptive

Pendo, the product cloud company, announced that it has acquired Receptive Software Limited, a privately-held SaaS company based in Sheffield, U.K. Founded in 2015, Receptive is the market-leading product demand intelligence platform that helps B2B product managers and customer success teams to capture, prioritize, and report on customer feedback and feature requests, and communicate product roadmaps to multiple stakeholders. Combined, Pendo and Receptive offer the most complete integrated platform unifying the tools…

Pendo Releases 2nd Annual State of Product Leadership Survey, Revealing Significant Shifts in Traditional Product Management Roles and Focus

Nearly 23 Percent of Product Teams Now Report to CPOs and Prioritize Team Alignment with Design, UX, Marketing, and Customer Success Over Engineering Pendo, creator of the leading product cloud for digital products and data-driven product teams, released the second annual State of Product Leadership study, a report that provides clarity on the role of product management within modern software organizations. This year’s report, produced in partnership with Product Collective, is based on a survey of 300 North American…

Marketing Technology Bulletin Covering the Week Gone By

Top Picks from MarTech Series. Original MarTech Insights from the Week Gone By Our staff writers compile a bulletin covering important news in the world of Marketing Technology. This bulletin is the best source of the major MarTech developments of last week. SAP SE to Acquire Qualtrics International Inc., Sees Experience Management as the Future of Business Together, SAP and Qualtrics to Accelerate the New XM Category by Combining Experience Data and Operational Data to Power the Experience Economy Mastercard…

Pendo Infuses Zendesk’s New Capabilities to Enhance Customer Success and Support

The Announcement Was Made at Zendesk’s Annual Conference, Relate, Held This Week in San Francisco This quarter, Pendo raised $50 million in Series D funding to cater to more geographies and markets around the globe. The quarter before this, the company introduced Pendo Vox to make Net Promoter Scores accessible to more related users. Evidently, Pendo’s expansion is coated with the core value of customer satisfaction. To further strengthen their client satisfaction initiatives, they have now integrated with Zendesk’s new…

Pendo Raises $50 Million Series D Funding to Drive Geographic and Market Expansion

Led by Sapphire Ventures, Funding Round Brings Total Raised to $106 Million, the Most Venture Capital Raised by Any Software Firm in North Carolina's Research Triangle in Nearly Two Decades Pendo, creator of the leading product cloud for digital products and data-driven product teams, announced $50 million in new venture capital investment, which will help fund the company's expansion in Europe and Asia; boost sales, marketing, and research and development; and continue its expansion into enterprise markets. Led by…

Pendo Introduces Pendo Vox to Democratize Access to the Net Promoter System

Pendo Vox Provides a Free Email and In-App Tool for Collecting and Analyzing Customer Sentiment Pendo, creator of the leading product cloud for digital products and data-driven product teams, announced Pendo Vox, a free tool that helps product teams quickly and easily collect, analyze, and share user feedback in any web or mobile app and via email using the Net Promoter System®️. Pendo Vox launches publicly at the Mind the Product conference in San Francisco. Pendo Vox Makes it Easier To Implement and Measure Customer…