ServiceNow, Adobe Pair Their Customer Service Software to Improve Apps
ServiceNow Inc and Adobe Inc said on Tuesday they will make their software systems work together in an effort to improve apps used by customer service representatives.
ServiceNow has long made software that large businesses use to field internal requests from employees to their information technology departments, but in recent years has branched into selling similar software for use by customer service departments to handle requests from external customers.
Adobe, once known for its Photoshop digital imaging software,…