Browsing Tag

Qualtrics

Qualtrics Announces XM/OS, the Operating System for Experience Management to Help Businesses Design and Improve Breakthrough Experiences in…

XM/OS includes three core services that empower organizations to quickly understand customers' and employees' needs, and adjust experiences in real-time to lead in times of disruption Qualtrics, the world's No. 1 Experience Management (XM) Platform and creator of the XM category, today announced the new XM operating system, or XM/OS, the only operating system for experience management. XM/OS is a single, secure cloud-native platform that enables companies to bring together all of their experience data—what their customers…

Qualtrics Introduces New Innovations that Empower Companies to Create the Products, Services, and Experiences Customers Want Now and Next

DesignXM is a new product for researchers and analysts to conduct sophisticated research at scale and accelerate decision-making based on customer insights Experience Design studio is a set of new solutions that help business leaders design breakthrough products and services based on customer sentiment and market research to attract and retain loyal customers Qualtrics, the world's No. 1 Experience Management (XM) Platform and creator of the XM category, today introduced DesignXM and Experience Design studio, two new…

New Qualtrics Study Reveals What Experiences Employees and Customers Want in the Future of Work

More than 50% of workers believe they have been more productive working remotely, and 35% of employees actually feel more connected with co-workers than they did before the pandemic Successful companies are putting experience transformation at the center of their return to work strategies by listening, understanding, and then acting on what their customers and employees want New research released today from Qualtrics (Nasdaq: XM), the world's No. 1 Experience Management (XM) Platform and creator of the XM category, reveals…

Qualtrics And IBM Japan Expand Strategic Partnership

Partnership will help Japanese organizations rapidly design and improve customer and employee experiences in an increasingly competitive market IBM Japan becomes the first Qualtrics reseller in Japan Qualtrics, the world's No. 1 Experience Management (XM) Platform and creator of the XM category, today announced a new strategic partnership between Qualtrics Japan and IBM Japan, Ltd. (IBM Japan) to help organizations rapidly access and realise the full value of the Qualtrics Experience Management Platform™. Marketing…

ServiceNow and Qualtrics Combine Powerful Workflows and Experience Data to Help Companies Deliver Next-Generation Experiences

Strategic partnership to create new IT Management solutions to help IT teams deliver more effective digital experiences for employees Companies to further leverage respective technologies in their businesses ServiceNow and Qualtrics today announced a strategic partnership to help companies deliver next-generation employee experiences and customer service, leveraging the combined power of ServiceNow's digital workflows with Qualtrics' experience management technology on a single platform. With the new solutions, companies…

Qualtrics Announces New Customer Experience Solutions to Help Organizations Attract Customers and Increase Loyalty in a Post-Pandemic Era

New solutions give organizations a holistic view of heath of their customer relationships to help them improve the experiences they provide across the customer journey Qualtrics, the world's No. 1 Experience Management (XM) Platform and creator of the XM category, today introduced new solutions designed to make it even easier for companies to acquire new customers and build loyalty with existing customers, efficiently and at scale. The new solutions are easy to set up, enabling companies to accelerate their time to value.…

New Study From Qualtrics Reveals How CIOs Are Future-Proofing The Workforce Technology Experience

New research released today from Qualtrics the world's No. 1 Experience Management (XM) Platform and creator of the XM category, reveals how IT executives and senior technology leaders in Europe are playing a critical role in helping their workforce navigate the global pandemic and driving employee engagement, enablement, and productivity. Marketing Technology News: Why Brands Need to Embrace the Privacy-First Cookieless Future Findings from the Qualtrics study of more than 200 IT executives from France, Germany and…

Harry Rosen Chooses Qualtrics To Personalize Experiences And Boost Engagement For Customers And Employees

Iconic Canadian menswear brand will leverage the Qualtrics XM Platform™ to digitize and scale its retail model and deliver more targeted and personalized experiences to shoppers and employees across the business Qualtrics, the world's No. 1 Experience Management (XM) Platform and creator of the XM category, today announced that Harry Rosen, Canada's leading luxury menswear retailer, has selected Qualtrics CustomerXM™ and EmployeeXM™ to design and improve experiences across the business. The company's path toward digital…

Qualtrics’ WorkDifferent Event To Feature 7-Time Super Bowl Champion Tom Brady And Sessions With Leading Brands Who Are Reimagining…

WorkDifferent participants will learn from leading global brands, including HBO Max, Peloton, Pinterest, Uber Eats, and many others, about how they're designing and improving breakthrough experiences in the new world of work Special guest speakers include Tom Brady, Ally Love, Sal Khan, and Angela Duckworth Qualtrics, the world's #1 Experience Management (XM) Platform and creator of the XM category, today announced WorkDifferent 2021, a breakthrough digital event on April 13, 2021, to celebrate the leaders who are choosing…

Cloudflare Opts for Qualtrics BrandXM

Qualtrics, the leader in customer experience and creator of the experience management category, announced that Cloudflare, a security, performance, and reliability company, has selected Qualtrics BrandXM. Marketing Technology News: Rajeev Singh Rathore Joins RingCentral as VP of Global Service Provider Partnerships "To build a brand that inspires trust from customers, you have to keep a constant pulse on perceptions and expectations," said Brian Stucki, EVP and GM of CustomerXM and BrandXM, Qualtrics. "By leveraging…

Digimind Adds Qualtrics, Microsoft Teams, and Google Data Studio Apps to the Digimind Marketplace

Digimind announces the availability of integrations with Qualtrics, Microsoft Teams, and Google Data Studio, as well as 2,000+ other apps in the Digimind Marketplace, thanks to its new Zapier connector. Digimind is the only global social listening and market intelligence platform offering this level of integration choices to its customers. In 2018, Digimind launched its Marketplace with 25 out-of-the-box integrations, including Salesforce CRM, Microsoft SharePoint, Jive, and Tableau Software. Today, the Digimind…

Toyota Research Institute Opts for Qualtrics CoreXM

Qualtrics, the leader in customer experience and creator of the experience management category, announced that Toyota Research Institute, Toyota's in-house research company, has selected Qualtrics CoreXM. Marketing Technology News: Cisco To Acquire IMImobile "Every leading brand is charged with turning data-driven decisions into immediate actions," said Scott Fynn, Senior Director of Product Management, Qualtrics. "Measurement on its own is just a tool — businesses are remembered by the actions they take. With CoreXM,…

Prologis Chooses Qualtrics EmployeeXM

Qualtrics, the leader in employee experience and creator of the experience management category, announced that Prologis, a global leader in logistics real estate, has selected Qualtrics EmployeeXM. Marketing Technology News: Dun & Bradstreet Launches Buyer Intent, To Help Increase ROI For UK B2B Marketing Teams "Outstanding leaders are those who recognize the key role that their employees play in their organizations and can identify gaps before they become a problem," said Jay Choi, EVP, and GM of EmployeeXM,…

Qualtrics Named a Leader in Gartner’s 2020 Magic Quadrant for Voice of the Customer

Qualtrics, the leader in customer experience and creator of the experience management category, announced that it has been named a Leader in Gartner's inaugural 2020 Magic Quadrant for Voice of the Customer (VoC). Qualtrics' placement in the report is a result of Gartner's evaluation of the company's Ability to Execute, where Qualtrics is the highest-rated vendor and Completeness of Vision where Qualtrics is also a leading vendor. According to Gartner, VoC software applications integrate feedback collection, analysis,…

Vera Whole Health Chooses Qualtrics CustomerXM to Support Primary Care Experiences for Patients

National leader in advanced primary care will bring their existing program onto Qualtrics to create a flexible and scalable patient experience Qualtrics, the leader in customer experience and creator of the experience management category, announced that Vera Whole Health, a national leader in advanced primary care, has selected Qualtrics CustomerXM™, delivered in partnership with Walker, to enhance patient care experiences throughout their network of care centers. Marketing Technology News: Nielsen Doubles Down On…

The Wonderful Company Picks Qualtrics EmployeeXM

Qualtrics, the leader in employee experience and creator of the experience management category, announced that The Wonderful Company, a company dedicated to harvesting health around the world, has selected Qualtrics EmployeeXM. Marketing Technology News: Pluto TV Secures Exclusive Rights to Yu-Gi-Oh! VRAINS & Branded Yu-Gi-Oh! AVOD Channel "For many organizations, health and safety have become mission-critical for their business, not only in the goods and products they provide consumers but also in their employee…

Talbots Selects Qualtrics CoreXM, the Foundation of Experience Management

Qualtrics, the leader in customer experience and creator of the experience management category, announced that Talbots, an American specialty retailer and marketer, has selected Qualtrics CoreXM. Marketing Technology News: Market Insight Out Announces Expansion of Board "In today's economy, leaders have to reinvent the experiences they are delivering. Companies that identify and immediately address consumer needs by filling in experience gaps will lead the way in their industries," said Scott Fynn, Senior Director of…

Cetera Financial Group Chooses Award-Winning Qualtrics CustomerXM

Qualtrics, the leader in customer experience and creator of the experience management category, announced that Cetera, a leading financial advice firm, has selected Qualtrics CustomerXM, delivered in partnership with Walker. Marketing Technology News: CM Group Acquires Selligent Marketing Cloud "Experience management has become a competitive differentiator for financial services as organizations capture customer feedback across multiple channels - from physical retail locations to customer care support," said Brian…

SAP and Qualtrics Introduce Qualtrics XM for Suppliers to Enhance the Source-to-Pay Experience for Procurement Solutions from SAP

SAP SE and Qualtrics announced Qualtrics® XM for Suppliers, a new solution that empowers organizations to identify key areas of improvement across the source-to-pay process to help secure critical supply, increase cost savings, mitigate risk and improve business agility. Qualtrics XM for Suppliers combines data from an organization's SAP® Ariba®, SAP Fieldglass® and SAP S/4HANA® solutions with real-time supplier insights and AI-driven intelligence from Qualtrics, an SAP company. Marketing Technology News: Dynamic Yield…

City National Bank Opts for Qualtrics EmployeeXM

Qualtrics, the leader in employee experience and creator of the experience management category, announced that City National Bank, one of the largest banks in the U.S., has selected Qualtrics EmployeeXM. Marketing Technology News: Medallia And Quantum Metric Offer Digital Engagement Monitoring "Financial Services is in the midst of a massive shift from the traditional model to digital engagement. This shift has a profound impact on the workforce — making employee experience programs more critical than ever," said Jay…