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Qualtrics

Qualtrics Adds More Power, Intelligence and Automation to Its Market Leading Insights Product

New Capabilities Help Experience Management Professionals and Researchers Modernize Their Workflows to Increase the Speed and Quality of Breakthrough Insights Qualtrics, the leader in market research and experience management, announced a series of new product enhancements to Qualtrics Research Core, the world's leading insights technology built on the Qualtrics XM Platform. With these innovations, Qualtrics continues to modernize experience management and market research with powerful analytics, built-in predictive…

Bain & Company Launches NPS Prism, a New Business to Help Companies Create Game-Changing Customer Experiences

For the First Time, Companies Can See How They Rank Against Industry Peers on Specific Customer Episodes and Discover What It Will Take to Improve Their Competitive Position Bain & Company has launched NPS Prism, a new business aimed at helping companies uncover actionable insights that they can use to create game-changing episodes along the customer journey.  NPS Prism addresses a crucial problem for business leaders: the lack of reliable, high quality Net Promoter Score benchmarks for gauging competitive performance…

Deloitte Digital Joins Forces With SAP and Qualtrics to Elevate the Human Experience

New Capability Delivers Breakthrough Innovation and Personal Experiences at Scale via Qualtrics Experience Management Platform Deloitte Digital announced that it is expanding its strategic relationship with SAP to include Qualtrics, offering a new experience management capability that enables businesses to own the customer journey end-to-end, as well as provide more personal and relevant customer and employee experiences at scale. In this unique ecosystem, Deloitte will work closely with SAP and Qualtrics on this…

Qualtrics Partner Network Grows to over 100 Global Members and Expands into Five Programs in Its First Year of Revolutionizing Customer,…

Qualtrics Partner Network Expands into Five Programs to Support Organizations of All Sizes and Industries on Their Experience Management Journey Qualtrics, the leader in experience management, announced that over 100 organizations have joined the Qualtrics Partner Network (QPN) in the first 12 months since its launch. The Qualtrics Partner Network, combined with the technology of the Qualtrics Experience Management (XM) Platform, extends the experience management capabilities and solutions available to help customers of…

SAP SE to Acquire Qualtrics International Inc., Sees Experience Management as the Future of Business

Together, SAP and Qualtrics to Accelerate the New XM Category by Combining Experience Data and Operational Data to Power the Experience Economy SAP SE and Qualtrics International Inc. announced they have entered into a definitive agreement under which SAP SE intends to acquire Qualtrics, the global pioneer of the experience management (XM) software category that enables organizations to thrive in today’s experience economy. Under the terms of the agreement, SAP will acquire all outstanding shares of Qualtrics for US$8…

Qualtrics Expands XM Solutions Capabilities To Help Organizations Close Experience Gaps Faster

Qualtrics Now Offers over 45 Expert-Built Solutions, Purpose-Built for Industry and Use-Case, Allowing Organizations to More Quickly and Confidently Launch Customer Experience, Employee Experience, and Market Research Programs Qualtrics, the leader in experience management, announced the expansion of XM Solutions to help customers close experience gaps and harness the power of the world's leading Experience Management (XM) Platform. There are now over 45 expert-built solutions spanning automated projects, guided programs…

Interview with Todd Owens, CEO, Azuqua

"Marketers have at their disposal an increasing set of tools and technologies that will help to crunch the numbers, but data is usually the bottleneck."Tell us about your role at Azuqua and how you got here? What made you join a martech company? I am Azuqua’s CEO. I started earlier this year and joined a great team that had already built the most powerful cloud integration and automation platform on the market. Azuqua counts some of the world’s leading companies such as Netflix, Airbnb, Proctor & Gamble, HubSpot and…

Qualtrics Announces Strategic Partnership with IBM

Qualtrics Experience Management Platform Is Now the Preferred Employee Engagement Technology For IBM Kenexa Clients Qualtrics, the enterprise technology leader in employee and customer experience, announced a strategic partnership with IBM to transform the employee experience. In keeping with IBM's strategy of focusing on its Watson Talent brand, IBM and Qualtrics are partnering to transition clients using IBM Kenexa Employee Voice, Survey Advantage, and Survey Enterprise solutions to the Qualtrics Experience…

Interview with Adrianna Burrows, Chief Marketing Officer, Cornerstone OnDemand

"The best marketers will be able to use technology, including machine learning, to fine-tune their campaigns and provide truly personalized experiences for their potential buyers." Tell us about your role and how you got here. What inspired you to be a part of a tech-based talent management company? In March 2018, I joined Cornerstone OnDemand as the Chief Marketing Officer. The company is currently in a pivotal phase of growth, and I was drawn to the enormous opportunity to lead the company’s brand expansion and help…

Qualtrics Named Winner of 2018 CRM Service Awards for Second Year in a Row

Wins Category for Best Enterprise Feedback Management Solution Qualtrics, the leader in experience management, announced that it has been awarded the winner of the 2018 CRM Service Leaders in the Enterprise Feedback Management (EFM) category by CRM Magazine for the second year in a row. The 15th annual CRM Service Awards honor the leading vendors across nine customer service technology segments that have left an enduring mark on the industry in the past year. The Qualtrics Experience Management (XM) Platform is a…

Ugam Joins the Newly Launched Qualtrics Partner Network

As a Part of the Qualtrics Partner Network, the Partnership Will Accelerate Digital Transformation Ugam, a global leader in data and analytics, today announced its partnership with Qualtrics, a leader in research and experience management. Ugam is now part of the Qualtrics Partner Network (QPN), a consortium of worldwide organizations offering programs and solutions that accelerate digital transformation based on the first-of-its-kind Qualtrics Experience Management (XM) Platform. As a member of the QPN, Ugam expands…

New Qualtrics Partner Network Helps Organizations Close Their Experience Gaps

Global Ecosystem Supporting The Qualtrics Experience Management Platform Announced Qualtrics, the leader in research and experience management, announced the launch of the Qualtrics Partner Network (QPN), to expand the global ecosystem of partners providing programs and solutions based on the award-winning Qualtrics Experience Management (XM) Platform. The announcement was made recently at the Qualtrics 2018 X4 Experience Management Summit in Salt Lake City. QPN members will gain access to the…

Qualtrics Announces Online Community Connecting Experience Management Platform Users

Qualtrics, the leader in research and experience management, announced the Qualtrics Community, a new, online forum to bring together users of the Qualtrics Experience Management Platform™. The Qualtrics Community allows users to share best practices, tips and advice about using the Qualtrics Experience Management Platform, the world's only unified experience management platform, utilized by over 8,500 enterprises worldwide to manage the core experiences they provide across their businesses—including customer, product,…

Qualtrics Named One of Fast Company’s Top 10 Most Innovative Companies in Enterprise for 2018

Qualtrics Is Awarded for Their Work Defining the Experience Management Category Qualtrics, the leader in experience management, was listed as one of Fast Company's Top 10 Most Innovative Companies in Enterprise for 2018. Fast Company's Most Innovative Companies recognizes pioneering companies who have had an outsized impact on entire industries and on the larger communities where they operate. Also Read: Qualtrics Announces Speakers and Agenda for X4 Experience Management Summit 2018 More than 8,500 organizations…

Kantar TNS and Qualtrics Join Forces to Form Global Customer Experience Powerhouse

The Partnership Aims to Close the Experience Gap for Organizations at a Time When Connectivity Is Rapidly Reshaping the Brand and Customer Experience Landscapes Kantar TNS, one of the world's largest research agencies, and Qualtrics, the leader in experience management, announced a global partnership to help organizations put customers at the heart of their business. The strategic alliance brings together Kantar TNS's worldwide network of customer experience research, end-to-end platform implementation, smart analytics…

Qualtrics Names Julie Larson-Green Chief Experience Officer

Larson-Green Joins Qualtrics to Help Reframe How the Enterprise Connects Culture to Experience-Driven Product Innovation Qualtrics, the leader in experience management, announces the appointment of Julie Larson-Green as Chief Experience Officer, effective January 2018. As CXO, Larson-Green will be leading the design of Qualtrics' intricately connected customer, employee, product and brand experiences. She will also advise Qualtrics' customers globally on how to develop their experience management strategies.…

Allianz AGCS Wins Prestigious Customer Experience Impact Award with the Qualtrics Experience Management Platform™

Customer Experience Professionals Association (CXPA) Award Recognizes Global CX Leaders Who Have Made A Profound Impact On Their Organization And Its Customers Qualtrics®, the leader in experience management, announced that Allison Windon, Director of Customer Experience at Allianz Global Corporate and Specialty (AGCS), has been confirmed as a winner of the CXPA's 2017 Impact Award. The award, which recognizes global CX leaders who have made a profound impact on their organization and its customers, was presented…