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Remote Working

IMImobile Enables Remote Working for Contact Centers Amid Pandemic

Public sector clients including local councils and NHS trusts have rapidly transitioned to remote working using IMImobile’s products Global cloud communications software and solutions provider IMImobile PLC, announced that its cloud contact center software has enabled remote working for its clients following the COVID-19 outbreak. Customers including Hertfordshire Partnership University NHS Foundation Trust, Dudley Metropolitan Borough Council and Bouygues Energies & Services have recently transitioned their…

The ABCDs of Innovation – Leveraging Technology to Stay Connected

We are operating in a challenging new normal – a virtual living and working environment, requiring us to adapt quickly.  At the same time, we are also connected in our shared desire for stability, calm and guidance.  Companies are adjusting their business models with dexterity, focus, and precision. At Broadridge, for example, we are seeing tremendous client interest and demand for Virtual Shareholder Meetings (VSM), which allows shareholders to view meetings, listen to management presentations and discussions, ask…

Organizations Worldwide Adjust to the ‘New Normal’ of Remote Working with Help from Mitel and Google Cloud

Global surge in demand for Mitel’s teleworking licenses up tenfold with collaboration tool usage up more than 500 percent across businesses of all sizes and industries Partnership with Google Cloud delivers higher levels of security, reliability and compliance for cloud communications. Businesses, hospitals, schools and public service agencies leverage enterprise-class communications to work from anywhere as they adapt to the impact of COVID-19. Free usage of Mitel’s cloud business communications system, MiCloud…

Beacon AI Launches Ethical Hacking Service to Aid Data Loss Prevention for Organisations with a Remote Workforce During COVID-19

Beacon AI has launched a new service in Digital Forensics and Ethical Hacking for document tracing and IP protection. This service specifically addresses the increased risks of remote working for companies that have sensitive information and IP to protect during COVID-19. Taking steps to secure and protect company data and user IP has never been more important as remote working makes organisations more vulnerable to data theft. Beacon AI is a Privacy AI company based in Cork that has developed AI technology Solutions for…

How Remote Working Will Help Retail Revaluate Its Agenda

As the impact of the coronavirus crisis grows every day, the retail world has had to evolve in countless ways, as how we shop and connect with each other has shifted dramatically. The pandemic has changed the way that all businesses are operating, not least in relation to working from home for those who are able to. We are living through dark times but it is important to try to stay positive – and the situation may well be giving many companies the chance to take stock of the future, says Robert Lockyer, the owner of…

Has COVID-19 Widened Everyone’s Digitized Existence?

Coronavirus has opened up cans of worms when it comes to adequately bridge the digital divide between brands and netizens, and how they affect Digitized Existence. Times have changed drastically since the last time we hit a recession. We are staring at a slowdown in 2020. Between 2008 and 2019, we have statistically outdone our own expectations, digitally speaking. Apple iPhone was introduced in 2007 and Android in 2008. Today, more than 50% of global residents use smartphone embedded with these OS. The number is a…

Is the Coronavirus Threat Forcing Businesses to Create a Remote Workforce?

The Novel Coronavirus – COVID-19 - is making headlines around the world. Businesses are cautiously being advised to review Business Continuity Plans (BCP) in the event the global virus outbreak is upgraded to a pandemic. Specialists have advised that citizens may have to self-isolate to contain the virus. Some estimates suggest that up to 1 in 5 people “could be off sick” in the event a pandemic is declared. According to the Center for Disease Control and the World Health Organization (WHO), Coronavirus belongs to the…

Panorays Provides Vendor Security Evaluation Criteria as Coronavirus Forces Large-Scale Remote Working

Companies are welcome to update their vendor assessments with new set of readily available questions Panorays, a rapidly growing provider of automated third-party security lifecycle management, has published today its vendor evaluation criteria for new work-from-home business practices. Panorays CTO Demi Ben-Ari explains, “In the wake of the Coronavirus, companies are immediately shifting to a mass remote workforce. This sudden transition is creating a ripple effect of cybersecurity challenges, including the lack of…