Browsing Tag

Reputation Experience Management

Study Finds That Marketers View Unstructured Data as the Next Generation of CX

A commissioned study conducted by Forrester Consulting on behalf of Reputation, the global leader in reputation experience management (RXM), found that the majority of marketing and consumer experience (CX) professionals consider customer feedback and unstructured data key to building impactful brand experiences, but many are focused on collecting large amounts of data versus high quality data. Marketing Technology News: Sift Raises $50 Million at a Valuation Over $1 Billion and Expands its Executive Leadership Team to……

Reputation Unveils Messaging To Enable Faster, More Personalized Customer Interactions

Latest Product Aggregates and Funnels Customer Messages From Popular Apps and Services Into a Single Inbox, Building Out Interaction-to-Action Platform Reputation, the global leader in reputation experience management, today introduced its latest product, Messaging. Messaging provides a central inbox that takes in customer messages from a range of popular messaging applications and services, allowing businesses to respond from one centralized location. With Messaging, businesses can engage with customers easier and faster…

UserTesting Welcomes Two New Members to Its Board of Directors

Brings added financial and operational experience on external public boards to its committee UserTesting, a leading provider of on-demand human insights, today announced the addition of two new members to the board of directors with the election of Shannon Nash, and Cindy Russo, who will serve as the audit chair. These two women bring a wealth of financial and operational experience as UserTesting continues to expand and diversify the board. Marketing Technology News: MarTech Interview with…

Reputation.com Appoints Scott Barmmer Chief Revenue Officer to Fuel Next Stage of Growth

Barmmer Tapped to Spearhead Sales, Field Operations and Strategic Partnerships Reputation.com, provider of the first — and only — complete Reputation Experience Management (RXM) platform, today announced the appointment of Scott Barmmer as chief revenue officer. Barmmer is known for building world-class sales organizations and will tap into his deep history of scaling companies for exponential growth through a data-driven approach to sales and go-to-market activities. In this role, Barmmer will oversee all aspects of…