Browsing Tag

SAP SE

Study: Consumers Expect Control, Omnichannel Experiences and Personalized Customer Service this Holiday Season

More than two-thirds of U.S. consumers expect to do their holiday shopping online this year, while 60% also anticipate hitting brick-and-mortar stores, reflecting a preference to use multiple retail channels, according to an SAP SE sponsored survey by online market research firm Dynata. Consumers Want the Freedom to Control Their Own Brand Experiences With the rise of digital channels and self-service options, shopping has become more complex, and consumers have increasingly taken charge of their experiences with brands.…

SAP Completes Acquisition of Emarsys

SAP SE announced it has completed the acquisition of Emarsys, a leading omnichannel customer engagement platform provider. Terms of the transaction were not disclosed. Marketing Technology News: Conversational Marketing Trends: Chatbots Are Still Missing the Human Element of Conversation The Emarsys products will be added to the SAP® Customer Experience portfolio. “With Emarsys now an official part of SAP Customer Experience, we look forward to working together, learning more about each other and creating a product…

Leading Companies Accelerate Digitalization Of Procurement And External Workforce Management With SAP Solutions

SAP SE announced that leading companies across the globe are fast-tracking digitalizing procurement and external workforce management with SAP® Ariba® and SAP Fieldglass® solutions to help ensure business continuity, increase efficiency, mitigate risk and contain costs during this time of economic uncertainty. More Than 70 New Customers, 245 Renewals and 290 Go-Lives In second quarter of 2020, more than 70 new customers selected solutions for procurement and external workforce management from SAP. These include Carrefour…

SAP Announces Intent to Take Qualtrics Public

SAP SE  announced its intent to take Qualtrics public through an initial public offering (IPO) in the United States. Qualtrics is the market leader and creator of the Experience Management (XM) category, a large, fast growing and rapidly evolving market. SAP intends to remain the majority owner of Qualtrics. SAP’s primary objective for the IPO is to fortify Qualtrics’ ability to capture its full market potential within Experience Management. This will help to increase Qualtrics’ autonomy and enable it to expand its footprint…

Cloud Communications Leader Sinch to Acquire SAP Digital Interconnect to Redefine How Businesses Worldwide Engage With Their Customers

Sinch AB (publ), a global leader in cloud communications for mobile customer engagement, and SAP SE announced that Sinch AB has entered into a definitive agreement to acquire SAP’s communications unit SAP Digital Interconnect (“SDI”). SDI offers cloud-based communications products and serves more than 1,500 enterprise customers throughout the world. Sinch and SDI share a focus on digital business transformation, creating a first-class customer experience, and ensuring the highest possible quality of services. Sinch will…

SAP SE: Solid Start to 2020 Amidst COVID-19 Crisis

Total Revenue and Operating Profit Up Free Cash Flow Up 9% IFRS Cloud Revenue Up 29%; Non-IFRS Cloud Revenue Up 27% IFRS Cloud Gross Margin Up 5pp; Non-IFRS Cloud Gross Margin Up 3pp Current Cloud Backlog Up 25% Total Revenue Up 7% IFRS Operating Profit Increased Strongly To €1.2bn; Non-IFRS Operating Profit At €1.5bn, Up 1% IFRS Operating Margin Up 20.8pp; Non-IFRS Operating Margin Down 1.3pp IFRS EPS Increased Strongly To €0.68; Non-IFRS EPS At €0.85, Down 5% Operating Cash Flow Up 6%, Free…

SAP Co-Chief Executive Officer Christian Klein Continues as CEO, Jennifer Morgan Departs

SAP SE announced that Christian Klein (39), Co-Chief Executive Officer and member of the Executive Board, will continue as sole Chief Executive Officer. Jennifer Morgan (48), Co-Chief Executive Officer and member of the Executive Board mutually agreed with the Supervisory Board of SAP SE that she will depart the company, effective April 30th 2020. More than ever, the current environment requires companies to take swift, determined action which is best supported by a very clear leadership structure. Therefore, the decision…

SAP Litmos Training Content Extended to Salesforce Users; Offers Fresh Features for Mobile Learning

SAP SE announced a new enterprise edition of the SAP Litmos Training Content solution, with more than 2,000 video or downloadable courses, including 150 courses designed for customer-experience professionals. The new edition also extends SAP’s learning portfolio to customer-facing professionals using Salesforce solutions. Additionally, a new app for iOS and Android allows users on the go to learn the latest about their products and services or acquire customer-service and leadership skills. Marketing Technology News:…

Accenture Launches NewsPage 9 with SAP in Distributor Managed Markets

Accenture has selected SAP Cloud Platform and SAP Cloud Platform, SAP HANA service, to enhance the next generation of Accenture NewsPage With solutions from SAP SE, Accenture NewsPage 9 can provide an integrated view of consumer trends, secondary demand and supply chain management signals to help companies thrive in the experience economy and accelerate growth in Asia-Pacific and Africa. NewsPage 9 will help Consumer Products Clients Capture Growth Opportunities in Asia-Pacific and Africa Accenture NewsPage…

SAP and Mercedes-Benz EQ Formula E Team Power Up Their Business Performance Partnership

SAP SE announced that the Mercedes-Benz EQ Formula E team is using the SAP HANA platform and the SAP Sports One solution to prepare for season six of the ABB FIA Formula E Championship. The Mercedes-Benz EQ Formula E team will make its debut at the first race of the season in Diriyah, Saudi Arabia, on November 22, 2019. “Ever since SAP became our official business performance partner in May 2018, our collaboration has proven to be an exciting opportunity for both brands to explore together and jointly develop innovative…

World’s Largest Survey of BI and Analytics Users Shows Top Rankings and Leading Positions for SAP Analytics Cloud

SAP SE announced that the SAP Analytics Cloud solution received 17 top rankings in The BI Survey 19, the voice of the BI and analyst community. The survey, conducted by industry analyst firm BARC and one of the largest of its kind, continued to show top rankings and leading positions of SAP Analytics Cloud across four peer groups, including large international business intelligence (BI) vendors, integrated performance management products and data discovery–focused products. “The results of The BI Survey 19 show a very…

SAP Partners With Microsoft for First-In-Market Cloud Migration Offerings

Through a New Agreement, Companies Will Accelerate and Modernize Customer Transitions to SAP S/4HANA and SAP Cloud Platform on Microsoft Azure Building on a joint commitment to simplify and modernize customers' journeys to the cloud through project "Embrace," SAP SE and Microsoft Corp. on Monday announced an extensive go-to-market partnership — from conceptualization to sales — to accelerate customer adoption of SAP S/4HANA® and SAP® Cloud Platform on Microsoft Azure. Today's new, preferred cloud partnership brings…

SAP Kicks Off First SAP.iO Foundry in Asia

SAP SE announced the launch of the first SAP.iO Foundry in Asia: SAP.iO Foundry Tokyo. Over the next 12 weeks, SAP.iO Foundry Tokyo will accelerate five business-to-business (B2B) Japanese technology startups, providing them access to curated mentorship, exposure to SAP® technology and application programmable interfaces (APIs), and opportunities to collaborate with SAP customers. Unique to SAP.iO Foundry Tokyo, the cohort also will have access to the newly opened SAP Leonardo Experience Center and Inspired.Lab. "We see…

SAP Paves the Path to Create Outcome-based Intelligent Enterprises With Experience Management (XM)

SAP Announces 10 New SAP Qualtrics Offerings Apple and SAP Enable Easy Integration of Machine Learning with Native Apps for Enterprise SAP SE ushered in a new era in the way consumers and enterprises interact with each other. Just three months after completing its acquisition of Qualtrics, SAP has rolled out 10 new offerings that combine experience data (X-data) with operational data (O-data) to measure and improve the four core experiences of business — customer, employee, product and brand. The rollout of this system…

SAP Extends Its Leadership in AI-Powered Intelligent ERP with SAP S/4HANA

SAP SE announced a series of innovations to SAP S/4HANA to make it easier to add artificial intelligence (AI) and robotics, and to customize apps. This will help companies improve business results, automate business processes and make accurate predictions for better decisions. With more than 100 out-of-the-box AI and robotic process automation–powered capabilities, the 1905 release of SAP S/4HANA Cloud solidifies its position as the most intelligent ERP on the market today. The new additions, being released in May 2019,…

SAP Offers Partners Free Access to Test and Demo Systems on SAP S/4HANA Cloud and the SAP C/4HANA Suite

SAP SE announced 12-month free access for partners to test and demo systems on SAP S/4HANA Cloud, the leading intelligent enterprise software, and on SAP C/4HANA, the market-leading suite of customer experience solutions. These offers present two of several new initiatives that began last year to extend SAP's commitment to provide partners with the right resources to support their businesses and ultimately their customers better. SAP unveiled the offers for SAP S/4HANA and SAP C/4HANA at the SAP Global Partner Summit taking…

SAP Strengthens CX Suite to Help Customers Close the Experience Gap

SAP SE announced new features for its SAP C/4HANA suite of leading customer experience (CX) solutions to help businesses and organizations establish more personalized relationships. The latest cloud developments enable trusted, customized customer interactions; effective training for sales and customer-relations teams; and improved communications between employees and partners. "It is time to break down the silos that create a gap when companies believe they are providing a better experience than their customers…

SAP to Fund Internal Collaboration Startup Ruum With €10 Million

SAP SE will invest an additional €10 million in Ruum by SAP to help the solution grow its business quickly. Ruum is the simplest software-as-a-service (SaaS) solution that connects enterprise business processes with team productivity, enabling one billion SAP software users to connect business data with an intuitive, adaptable collaboration suite. Ruum integrates with the core SAP product portfolio as well as popular collaboration platforms, such as Microsoft Teams and Box Inc. While most business-to-business (B2B)…

SAP Completes Acquisition of Qualtrics

SAP SE announced that it has completed its previously announced acquisition of Qualtrics International Inc. Qualtrics is the global pioneer of the experience management (XM) software category that enables organizations to thrive in today’s experience economy. The combination accelerates the new XM category by combining Qualtrics’ experience data with operational data from SAP software to power the economy. SAP and Qualtrics will offer businesses the means to deliver exceptional customer, employee, product and brand…

SAP.iO No Boundaries to Fund and Incubate Over 200 Startups Led by Women and Minorities

SAP SE announced SAP.iO No Boundaries, an initiative to offer venture capital and incubation to underrepresented entrepreneurs. As the first company in the business software industry to do so, SAP pledges to commit up to 40 percent of the investable capital in its SAP.iO Fund and scale its SAP.iO Foundries program with focus on inclusive entrepreneurship. The goal is to help at least 200 startups around the world within the next five years. "SAP is committed to helping underrepresented entrepreneurs build successful…