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Satisfi Labs

Satisfi Labs Announces AI Platform Updates to Help Sports, Entertainment and Tourism Industries Address Coronavirus-Related Questions

New, virtual COVID-19 Assistant provides on-demand answers to questions about venues' and popular locations' pandemic response Satisfi Labs, an AI-powered Knowledge Management Platform, announced its new free "COVID-19 Assistant" to give sports, tourism, and live entertainment clients the ability to answer their customers' Coronavirus-related questions in real-time on their websites. "During these uncertain times, we know it's important for our partners to be able to address pressing questions from their customers…

Satisfi Labs Announces Partnership with NHL Seattle, Unveiling the Seat-Selection Assistant to Support Front Office Staff

AI-Powered Knowledge Management Platform manages incoming questions from potential ticket holders, creating an improved customer experience Satisfi Labs, an AI-powered Knowledge Management Platform, announced today their work with NHL Seattle.  The league's 32nd franchise partnered with Satisfi Labs to improve the customer experience for seat selection, as well as to help front office staff handle all incoming questions as the team prepares for their 2021 debut. Marketing Technology News: LinkedIn Sales Navigator Adds…

Satisfi Labs Continues to Enhance the Visitor Experience at the Minneapolis Institute of Art, Building Knowledge of Featured Artwork and…

The AI Knowledge Management Platform features a deepened knowledge base of museums to provide an enhanced visitor experience Satisfi Labs is proud to announce the continued success of their partnership with the Minneapolis Institute of Art (Mia), deepening the AI-Powered Knowledge Management Platform's understanding of visitor interests and priorities, as well as artwork and artists featured in the museum. Through the ongoing partnership, Satisfi Labs has helped one of the most recognized art museums in the country provide…

Satisfi Labs Receives Investment from the Google Assistant Investment Program to Grow Conversational AI Voice Capabilities

Satisfi Labs’ Knowledge Management Platform Receives Investment from the Google Assistant for Growth of Google Actions and to Support the Voice Ecosystem Satisfi Labs, the leading AI-powered Knowledge Management Platform, announced their investment from the Google Assistant Investment Program. The new investment from Google will give Satisfi Labs the ability to expand its voice capabilities to support Google Actions for the Google Assistant. Satisfi Labs’ conversational AI capabilities broaden the Assistant’s reach into…

Satisfi Labs Expands Ticketing Assistant Across Multiple Professional Sports Leagues – MLB, NBA, MLS

Satisfi Labs’ Knowledge Management Platform Allows for Direct Ticket Purchasing in Chat Satisfi Labs, an AI-powered Knowledge Management Platform announced today the expansion of their Ticketing Assistant product across multiple professional sports teams. This first-to-market product allows each team to deepen it’s virtual assistant knowledge base to provide accurate ticketing options based on price, type, and location, and then allows the customer to seamlessly purchase within the same chat flow. The major league teams…

Satisfi Labs Expands Partnership with Minnesota Vikings, Unveiling AI-Powered Platformfor Fans on Apple Business Chat

Satisfi Labs’ Knowledge Management Platform Enhances Fan Engagement for 2019 VerizonVikings Training Camp and for Vikings home games at U.S. Bank Stadium ​Satisfi Labs announced an expansion of its partnership with the Minnesota Vikings, broadening Satisfi Labs’ AI-powered Knowledge Management Platform onto Apple Business Chat, a new way for users to communicate directly with businesses using the Messages app on iPhone, iPad, Mac and Apple Watch. This new offering is designed to engage with Vikings fans throughout the…

Satisfi Labs Taps Jonathon Scott to Head Product Expansion and Growth

The Broadw.ai Co-Founder to Lead Product Development with Focus on Revenue Generating Solutions Satisfi Labs, an AI-powered Knowledge Management Platform, announced that Jonathon Scott has joined Satisfi Labs as Head of Product, reporting to Don White, the company's CEO and Co-Founder. Jon will leverage his expertise in the entertainment industry to lead Satisfi's expansion of conversational search and commerce solutions, driving product strategies with more comprehensive user insights and data-based solutions to boost…

MarTech Interview with Don White, CEO at Satisfi Labs

"Every customer is the foundation of our company, so our growth comes from ‘same-store sales’ as we expand our current customer commitments with new products and services." Tell us about your current role and journey to Technology. What inspired you to establish Satisfi Labs? I am the co-founder and CEO at Satisfi Labs. I got my start at Bloomberg and loved working there and was able to hold leadership positions in Operations, Product Development and Sales. I then joined a start-up called Datahug to see if I could…

Satisfi Labs completes new funding round led by Major League Baseball with participation from Red Light Management

Additional Investment from Strategic Partners Primes Satisfi Labs for Significant Growth in 2019 Satisfi Labs, an AI-powered Knowledge Management Platform, announced it has completed a new round of funding led by Major League Baseball (MLB) with participation from Red Light Management (RLM). The investments bring Satisfi Labs' total funding to $6.0 Million, and will help the company further develop relationships in sports, entertainment and tourism while expanding to new areas like retail and enterprise. MLB and RLM join…

Minor League Baseball and Satisfi Labs Partner to Enhance Fan Experience

Bilingual Artificial Intelligence Solution Amplifies League-Wide Multicultural Initiative Minor League Baseball (MiLB) recently announced a new collaboration with Satisfi Labs, a leading artificial intelligence engagement platform, to create a bilingual customer service AI conversation platform for more than 30 MiLB teams. This unique partnership marks the first time a sports league will communicate with its fans in both English and Spanish by leveraging Satisfi Labs’ AI capabilities. This new product solution will…