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Sigma Systems

78 Per Cent of CSPs See Automation in Service Fulfillment as Key to Profitability

Study from Sigma Systems Reveals That Operators Are Failing to Reap the Full Rewards of Automation in Service Fulfillment and Sales CSPs worldwide are leaving money on the table as a result of missed automation opportunities in sales and service fulfillment, according to a new study from Sigma Systems. Conducted in partnership with research consultancy Coleman Parkes Research, the second edition of the Create-Sell-Deliver Outlook surveyed operators worldwide to gauge their perception of product innovation and…