Customers love technology, but they crave human interaction too. Several years ago, Gartner predicted customers would manage 85 percent of their relationships …
Twilio for Salesforce Offers an Enhanced Way to Engage Customers via SMS
Twilio Launches Twilio for Salesforce, Available on Salesforce Appexchange, Allowing Businesses to Add Out-Of-The-Box Sms to Their Existing Workflows in …
Enable Contextual Recommendations in Minutes with CleverTap’s New Recommendation Engine
New Feature Leverages Proprietary Data Science Models to Provide Actionable Suggestions Based on Evolving Consumption Patterns Mobile marketing automation platform …
Mobile Customer Communications in a GDPR World
For years, retailers, travel and hospitality companies, banks and other businesses have relied on SMS and mobile chat to reach …
Infobip and Teckst Partner to Offer Conversational Customer Experience to Businesses Globally
New Platform Will Enhance Marketing and Amplify the Customer Experience for Global Brands Infobip, a global communications platform for businesses, …
Why RCS Could Sound the Death Toll for Mobile Apps
In the age of the 24/7 consumer, the smartphone has become an essential tool, enabling us to achieve an ever-expanding …
Introducing Twilio Build: A Unique Partner Program to Sail into an API-First World
Twilio Is Confident That Build Will Help Grow 1.45 Trillion Dollar Communications Industry to the Next Level Twilio, a leader …