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Stratifyd

Alida Partners with Stratifyd to Integrate AI-Powered Analytics Engine in New Alida CXM Platform

Integrated solution will enable deep contextualization of structured and unstructured data from multiple sources Alida (formerly Vision Critical), creator of the world’s first CXM (customer experience management) and insights platform, and Stratifyd, a data analytics company that uses artificial intelligence (AI) to uncover and predict human experience, have signed a partnership agreement that will enable Alida customers to harness the power of multiple data sources to easily reveal and understand their customers’ truth.…

Stratifyd Receives $10 Million in Growth Capital Funding from CIBC

CIBC Innovation Banking has entered into a $10-million debt-financing round with customer analytics company Stratifyd, which will use the funds to help facilitate future growth. Stratifyd’s AI-powered platform ingests, analyzes, and visualizes omni-channel customer feedback, uncovering real-time insights. The platform looks at star ratings, surveys, marketplace reviews, call center transcripts, social media content, and many other forms of data. Marketing Technology News: W+R Studios Announces Homebeat, a New Tool to…