Telecommunications

Nrby, the leading provider of location intelligence platforms that revolutionize how field service, operations, and customer service teams operate today announced the launch of Installation Checklists, a digitally-transformational product offering for cable and telecommunications field service teams. Execute your installations via a mobile device. Real time installation tracking and problem solving across multiple locations from home, in the field or at the office. Today, most installation…

Tech veteran Jesse Purewal will define and shape the experience management vision and strategy with organizations across these industries to drive business impact by leveraging the XM Platform Qualtrics, the leader in customer experience and creator of the experience management (XM) category, today announced the appointment of tech industry expert Jesse Purewal, the new Chief Industry Advisor for the Technology, Media, and Telecommunications Industries team. Jesse is responsible for shaping the XM vision with…

IDnow joins an international working group of the European Telecommunications Standards Institute (ETSI) for the development of European standards for identity verification. As a leading provider of Identity Verification-as-a-Service solutions, IDnow will provide the Task Force with important insights into the European market. IDnow was selected by the European Telecommunications Standards Institute (ETSI) to participate in a new working group on Electronic Signatures and Infrastructures (ESI). As a member of the Special…

Today’s Daily MarTech Round-up covers the latest in Cloud, Marketing Analytics, Automation, Customer experience AI and ML announcements from Hyland, ZTE Corporation, 7.ai, Cloudflare, and TA Digital. Hyland Leverages Amazon Web Services to Offer Cloud Solutions in Japan to Support Growth Hyland, a leading content services provider with more than 16 years of experience in delivering secure cloud solutions, is expanding the footprint of its Hyland Cloud. Hyland will leverage Amazon Web Services (AWS) to host Hyland Cloud…

The Novel Coronavirus – COVID-19 - is making headlines around the world. Businesses are cautiously being advised to review Business Continuity Plans (BCP) in the event the global virus outbreak is upgraded to a pandemic. Specialists have advised that citizens may have to self-isolate to contain the virus. Some estimates suggest that up to 1 in 5 people “could be off sick” in the event a pandemic is declared. According to the Center for Disease Control and the World Health Organization (WHO), Coronavirus belongs to the…

Unveils Global Mobile Edge Cloud strategy for accelerating 5G monetization Google Cloud announced a comprehensive new strategy to help telecommunications companies digitally transform. Google Cloud's strategy focuses on three key business outcomes for telecommunications companies: monetizing 5G as a business services platform, engaging customers with data-driven experiences, and improving operational efficiency across telecom core systems. "Rapid technology advancements are impacting the telecommunications industry,…

One of the most important factors in gaining new customers is what others think of us. Most consumers, before buying a product or hiring a service, will read the opinions and reviews of the other users. Unfortunately, although our business is the best in the world, what always appears is the so-called trolls and negative reviews. Let's see how we should handle them. What is a troll? In the language of the Internet, a troll characterizes a message, a debate or a person whose objective is to generate controversy. It…

Alliance Focused on Helping Businesses Thrive in Era of Widespread Digital Transformation J.D. Power, the global leader in data analytics and consumer intelligence, announced it has formed an alliance with Centric Digital, a leader in digital intelligence, to jointly develop a range of new customer experience measurement and digital intelligence solutions. The collaboration was formed to address the growing challenges businesses face addressing digital transformation. Together, J.D. Power and Centric Digital will…

Fortune 500 Brands Select Invoca to Drive Revenue from Connecting Digital Marketing and Inbound Phone Calls Invoca, an AI-powered call tracking and analytics company, announced impressive business growth as more enterprise marketers uncover a new source of revenue from connecting digital marketing and inbound phone calls. In the second half of 2018, Invoca grew ACV (annual contract value) by 115% relative to the same period in 2017. And the company drove especially strong traction in the enterprise segment of the…