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user experience

PactSafe Leads New Clickwrap Transaction Platform Category Identified by Leading Analyst Firm

With the launch of a new user experience, PactSafe is poised to push the emerging $15B category forward PactSafe, a clickwrap transaction platform that helps enterprises securely grow their volume of online transactions,  announced inclusion as the emerging provider of Clickwrap Transaction Platforms, a new category identified by Aragon Research, Inc. in its latest report, “The Rise of Clickwrap Transaction Platforms: Act Now or Lose the Battle for Secure eCommerce”. To aid in the adoption of Clickwrap Transaction Platforms…

Stitch Fix Adds Neal Mohan, Chief Product Officer, YouTube and SVP, Google, to Board of Directors

Stitch Fix Inc., the leading online personal styling service, announced that Neal Mohan has joined Stitch Fix's Board of Directors, effective October 21, 2020. Neal Mohan is Chief Product Officer at YouTube. He is responsible for YouTube products, user experience, and trust and safety on all platforms and devices globally. This includes YouTube on mobile, desktop and TV devices, experiences like YouTube Music, Kids, and VR, and YouTube's two subscription services, YouTube Premium and YouTube TV.  Previously, Neal was…

Content Pilot Releases New Version of Experience Management Software for Law Firms

Content Pilot LLC launches a revised version of its experience management platform, called “CP Deals and Cases KM.” The updated system expands its precedent-setting experience management system into the areas of knowledge management and matter pricing – offering a 360-degree view of every matter; lawyer; and client, practice, and industry team. Legal marketing and technology agency Content Pilot LLC announces the release of CP Deals and Cases KM. This new Knowledge Management edition expands its precedent-setting…

Scalefast Acquires User Experience and Analytics Platform Air360

The acquisition brings Scalefast partners unparalleled insights into key customer behaviors and preferences Scalefast, a Los Angeles-based digital commerce solution that is simplifying direct-to-consumer (DTC) eCommerce, disclosed its acquisition of Air360. Terms of the acquisition are confidential. The acquisition of Air360, a technology company that specializes in performance-enhancing, mobile and eCommerce experience analytics, will further empower Scalefast clients to get the most out of their DTC eCommerce strategy by…

Agora Inc. Introduces New Developer Tools and Resources

Agora, Inc., a Real-Time Engagement (RTE) platform-as-a-service provider, announced during CEO Tony Zhao's keynote address at the annual RTE2020 conference the creation of new tools and resources for developers who are interested in integrating Real-Time Engagement (RTE) technology into their web, mobile and desktop applications. The Experience Level Agreement (XLA), Agora RTE App Builder and Agora Extensions Marketplace will not only help speed up the adoption of voice, video and streaming technology, but they will also…

ForgeRock Named a Leader in Customer Identity and Access Management Report

Report Gives ForgeRock Highest Score in Strategy Category ForgeRock, the leading provider in digital identity, announced it has been recognized as a Leader by Forrester Research in The Forrester Wave™: Customer Identity and Access Management (CIAM), Q4 2020. Vendors were evaluated for The Forrester Wave on 32 criteria across three categories: current offering, strategy and market presence. ForgeRock received the highest possible scores in the criteria of customer identity verification (IDV) and registration; IDV and…

Ping Identity Acquires Personal Identity Leader ShoCard to Revolutionize Privacy, Streamline Customer Interactions and Put Users in Control…

New technology promises to redefine how consumers interact with business, strengthen identity verification and reduce friction when individuals engage with companies across digital channels. Ping Identity, the intelligent identity solution for the enterprise, announced the acquisition of ShoCard, a leader in technology designed to transform the way users manage their identity and engage with companies. The acquisition marks a significant step towards its vision of providing users with more control over their privacy while…

Sendbird Responds To Widespread Need For Connecting Digitally With Launch Of Supergroup Channel

Now up to 20,000 people can interact in group chats, reinventing what’s possible for large online communities and live streams New Advanced Analytics provide insight into users, channels and messages within Sendbird application  Sendbird, the leading interaction API company across chat, voice and video for mobile, and web applications, announced powerful new capabilities that break chat boundaries. Sendbird’s Supergroup Channels, designed for the world’s largest and most active communities, now enables up to 20,000…

iProov Introduces Flexible Biometric Customer Authentication for Global Enterprises

iProov has introduced a new integrated biometric assurance solution, giving organizations the ability to authenticate online users according to the risk profile of the interaction. Until now, enterprises have been forced to choose between authentication solutions; on the one hand, a system capable of verifying user identity for frequent, low-risk transactions; on the other hand, a solution capable of protecting against AI-driven criminal attacks. iProov’s innovation means they can now have both. Marketing Technology…

Telestax Unveils Number Masking Turnkey Application

Telestax, the leading provider of CPaaS enablement to communications companies releases Number Masking, a turnkey application with Advanced Features. Extended session management, increased customizability, and added SMS support allows network operators, carriers, and communications companies to deliver secure phone number masking with better pricing and higher delivery rates than other providers. Phone number masking is used around the world to help users maintain privacy when interacting with businesses, such as call…

Google Cloud Launches Google Workspace

Google Cloud announced Google Workspace, a new brand identity that reflects a new deeply integrated product experience, plus new editions to purchase tailored to customers' needs. Google Workspace thoughtfully brings together messaging, meetings, docs, and tasks—all built with trusted Google security and powered by the cleanest cloud in the industry. "This is the end of the 'office' as we know it," said Javier Soltero, Vice President and General Manager of Google Workspace. "From here on out, teams need to thrive without…

Broadbean Technology Launches Programmatic Advertising Solution

New tool to reduce time to hire Broadbean Technology, the global leader in job distribution, has launched 'Broadbean Boost' – a programmatic advertising solution for employers, recruiters and hiring managers to streamline hiring time and costs. The pay-for-performance tool allows organizations to automate job post boosting for any low-performing adverts, before the application date runs out. This new solution has been designed to help employers reduce time to hire and manage costs by pushing adverts across multiple…

CDS Acquires SimpleUsability to Bolster UX Strategy

SimpleUsability, a Yorkshire-headquartered behavioral research company that helps brands to understand the needs of their customers, has been acquired by CDS for an undisclosed sum. The joining of the two firms will broaden CDS’s client proposition by strengthening its in-house behavioral insight offering, thus delivering a joined-up communications solution to its digital and print customers – with audience needs, inclusivity, and accessibility at the heart. As a leading figure within the Yorkshire tech community,…

Personalized User Experience is the Future of E-Commerce

Customer experience is the essence that can either kill or save e-commerce shops. If the optimization of your site is done correctly, your e-commerce shop will thrive. On the contrary, if you fail to get it right, your e-commerce shop will have a limited future.  You need to understand your customers in order to provide an optimal site experience. You also need to understand what’s more important to them. Maybe they want premium or exclusive products? Or maybe they’re in constant search of good sales? Or maybe they prefer…

Amazon Announces Next-Generation Fire TV Stick, Fire TV Stick Lite, and Redesigned User Experience

Best-selling Fire TV Stick is now 50% more powerful with HDR and Dolby Atmos support—also includes Alexa Voice Remote with AV device controls Fire TV Stick Lite is our most affordable Fire TV device ever—features full-HD streaming, HDR support, and Alexa Voice Remote Lite Redesigned Fire TV experience provides new content-discovery features, enhanced Alexa voice integration, and user profiles for personalized recommendations With more than 100 million devices sold globally, Fire TV customers are streaming billions…

Movius WhatsApp Integration Creates First True Compliant Mobile Unified Communications Solution

Movius, the leading global provider of mobile unified communication software, is now enabling enterprises to securely and compliantly communicate with clients on their preferred mobile messaging channel. The company announced the integration of WhatsApp support from within Movius MultiLine, their secure mobile communication service that can be deployed over any smartphone device on any global carrier. The integration will help unify and capture all business voice and messaging channels through a single integrated user…

Verizon Media Brings Premium, Unified Demand to Publishers With OTT Smart Auction

The header bidding-like solution is specifically for premium OTT publishers that deliver longform on-demand or live streaming video Verizon Media announced the launch of OTT Smart Auction, a header bidding-like solution for over-the-top (OTT) publishers. OTT Smart Auction is a server-to-server container integration that enables OTT programmatic demand to compete with reserved demand in a real-time, unified auction in a publisher’s ad server. Ad-supported longform video is a rapidly growing market that’s expected to…

Signifyd and BORN Europe Announce Partnership to Provide Flawless Cross-Border Commerce to Retailers Around the World

Signifyd and digital agency BORN announced the expansion of their partnership, extending their combined best-in-the-market commerce solution to retailers around the world. By building on the U.S. partnership between BORN and Signifyd and extending it to BORN Europe, the pair are in the prime position to power global retailers in a time when cross-border commerce provides massive new revenue and serves consumers in the way they expect to be served. The combination of BORN’s BORN360 framework and Signifyd’s Commerce…

1Q Hires Scott Ehlers as Chief Product Officer to Lead Product Development

1Q, a leading market research and customer engagement platform, announced Scott Ehlers joined as Chief Product Officer to lead product development, user experience, and quality assurance for the Atlanta-based start-up. Prior to joining 1Q, Ehlers had a long career as a product management executive for technology platforms. Most recently, he spent five years in increasing levels of responsibility at Cox Automotive, including as Senior Vice President of the Media Solution Group where he drove innovation, acquisition…

Hyland Announces New Platform Enhancements

Hyland's latest releases improve user experience, empower mobile workforces and unlock additional value Hyland, a leading content services provider, released OnBase Foundation Enhancement Pack 4 (EP4) and Content Composer Foundation EP2, delivering on its ongoing strategy to provide the most modern, feature-rich and secure content services platform. The latest set of releases improve user experience, empower mobile and remote workforces and help customers unlock additional value from the platform. "Driven largely by…