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Vasco Pedro

Three Realities of AI as We Approach 2020

Deep Learning technology has enabled a democratization of AI: it used to be that you needed a team of people to describe AI’s features and it was a long process, with another team of qualified PhDs required to deploy algorithms. But nowadays, we have Ph.D. students doing internships where they produce really valuable and viable production-ready results. There are also resources such as TensorFlow, an open-source Machine Learning library that anyone can play around with, as well as hundreds of AI-focused online courses and…

Unbabel and Intercom Partner to Provide Multilingual Messaging

Unbabel Builds Intercom App to Offer Multilingual Chat for Customer Service in up to 28 Different Languages, Servicing a Growing List of Companies Including Monese and Perkbox Enterprise Translation-as-a-Service provider Unbabel announced the release of its Unbabel Chat app to Intercom’s App Store. Intercom, a customer messaging platform that helps businesses accelerate growth through better customer relationships, announced the launch of its App Store earlier this year. Today the App Store features more than 130 apps…

Unbabel Unveils New Integration, Removing Language Barriers in Zendesk Chat

Leading AI Scaleup and Translation-As-A-Service Specialist Extends Integration Capability with Customer Service Platform Zendesk Unbabel, the Translation-as-a-Service provider that blends Neural Machine Translation with a global crowd of human linguists to break down language barriers between enterprises and their customers, has announced the extension of its integration with Zendesk, one of the world’s leading customer service and engagement platforms. Zendesk customers will now be able to experience Unbabel Chat for…