Verint

Verint, The Customer Engagement Company™, announced that the Verint Intelligent Virtual Assist (IVA)™ solution has received top scores and is a leader in the 2022 Decision Makers’ Guide to Enterprise Intelligent Assistants by Opus Research.…
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Integration Supports Gathering Strategic Insights for All Engagement Channels and Achieving Total Quality and Compliance Across Interactions Verint, The Customer Engagement Company, launched a new native integration as part of the Verint…
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Delivering consistently great customer service is critical to building brand loyalty but keeping up with growing consumer expectations can feel daunting. After all, there are all sorts of factors impacting customer experience strategies,…
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Prestigious International Awards Program Honors Standout AI and Machine Learning Solutions Verint, The Customer Engagement Company, announced that its Intelligent Virtual Assistant (IVA) was selected as “Best Chatbot Solution” in the fifth…
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Verint, The Customer Engagement Company™, announced it has received top scores and is a leader in the Ventana Research Agent Management Value Index 2022 report.* In this Value Index, Ventana Research evaluates the software in seven…
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Accomplished Executives Bring Insight and Strategy to Leading AI Company Babel Street, the world's leading AI-enabled data-to-knowledge company, announced that Bryan Mulholland has joined the company as Executive Vice President of Sales…
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Instacart, Patterson Companies, Premier Bankcard, Priceline, UnitedHealth Group, and Volaris Recognized for Achieving Outstanding Results in Customer Engagement Verint, The Customer Engagement Company™, today announced the winners of its…
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Verint State of Digital Customer Experience Research Underscores the Need for Speed and Ease in Digital-First Customer Service Engage 2022 — Consumers want in-the-moment responses and effortless resolution when engaging with brands and…
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Verint Cloud Platform Leverages AI, Analytics and Automation to Orchestrate Enterprise Resources for Improved Capacity, Flexibility and Agility Engage 2022 — Customer engagement success is predicated on organizations embracing a…
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Verint, The Customer Engagement Company™, celebrated its partners across North America and Latin America and announced the organizations honored for their achievements in supporting Verint solutions and helping customers succeed. The…
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Total Quality Leverages Innovative AI and Automation to Drive Significant ROI While Reducing the Operational Effort to Manage Comprehensive Quality Programs Verint, The Customer Engagement Company™, announced Verint Total Quality, a…
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Strategic Partnership and Advanced Integration Addresses Complex Compliance Requirements and Distributed Workforce Challenges Verint, The Customer Engagement Company™, announced a strategic partnership and technology integration…
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-Study Provides an Inside Look at the Airline Industry’s Consumer Communications Challenges During a Period of Unprecedented Disruption and the Need for Transformation -Customer Communications Are Up 300 Percent, Even Though Global…
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Verint, The Customer Engagement Company™, celebrated its partners across the EMEA region and announced the organisations honoured for their achievements in supporting Verint solutions and helping customers succeed. The awards were presented…
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Organizations are struggling to keep up with consumers who continue to demand more from their digital-first experiences. To meet that need, businesses must step up and deliver smart, savvy self-service solutions that don’t leave consumers…
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Verint Received the Most Top Customer Satisfaction Scores for All Vendors and Ratings Categories Verint, The Customer Engagement Company™, announced that it has received top scores in multiple customer satisfaction categories according to…
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-Leading Brands to Speak on Cultivating Enduring Customer Relationships -Prominent Industry Analysts and Verint Executives Headline Three-Day Premier Customer Engagement Industry Event Verint, The Customer Engagement…
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New Integration Combines Verint Compliance Recording with Zoom Phone and Zoom Meetings Verint®, the Customer Engagement Company™, today announced the availability of its new compliance recording integration with Zoom. This…
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2022 List Recognizes Industry Leaders for Significant and Sustainable Impact on the Market Verint (NASDAQ: VRNT), The Customer Engagement Company™, today announced that it was named a winner on the 2022 CRM Watchlist, an annual evaluation…
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Navigating a Constant State of Change, Fueling Sustainable Workforce Strategies, and Safeguarding Employee Wellness Top the List of Priorities in the Second Year of Post-Pandemic Operations Two years into the global pandemic, organizations…
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