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boost.ai Launches AI-Powered CX Insights, Revolutionizes Analysis of Customer Interactions
AI/ML

boost.ai Launches AI-Powered CX Insights, Revolutionizes Analysis of Customer Interactions

PRNewswire -
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Creating a Personalized Customer Journey
AI/ML

Creating a Personalized Customer Journey

Brian Gilman -
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Boost.ai Unveils Large Language Model Enhancements to Conversational AI Platform
AI/ML

Independent Study Finds Boost.ai Delivered a 293% ROI Via New Total Economic Impact Study

PRNewswire -
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Boost.ai Enhances Customer Experience for Create Room and its DreamBox
Customer Experience Management

Boost.ai Enhances Customer Experience for Create Room and its DreamBox

PRNewswire -
0
Dialpad-Delivers-AI-Contact-Center-Advancements-With-No-Code-Digital-Channels-and-Virtual-Agents
AI/ML

Dialpad Delivers AI Contact Center Advancements With No-Code Digital Channels and Virtual Agents

Business Wire -
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Racing to Resolve the ‘Engagement Capacity Gap,’ Organizations Lean into Customer Service Technology for Digital-First Engagement and Empathy
Customer Experience Management

Customers Give Verint Top Scores in New Workforce Optimization Market Report

Business Wire -
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Cognigy to Showcase Its Latest Conversational and Generative AI Solutions at Avaya ENGAGE 2023
AI/ML

Cognigy Named a Leader by Gartner in the January 2022 Magic Quadrant for Enterprise Conversational AI Platforms

PRNewswire -
0
Zendesk Releases CX Benchmark Report for Startups Showing the Path to Success is in CX
AI/ML

Boost.ai Expands Conversational AI Platform Functionality with Zendesk Integration

MTS Staff Writer -
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SmartAction Announces Gary Davis as Chief Executive Officer
Customer Experience Management

SmartAction Announces Gary Davis as Chief Executive Officer

PRNewswire -
1
MarTech Roundup: Latest News, Insights, Funding and Sales Force Updates
Sales & Marketing

Daily MarTech Roundup: Latest News, Insights, Funding and Updates

MTS Staff Writer -
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AudioCodes Selected by Algar Telecom to Deliver Microsoft Teams as a Managed Service
Voice Search

Google and AudioCodes Collaborate to Bring Telephony Voice Services to Google Dialogflow Virtual Agents

PRNewswire -
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Inference Solutions Enables Conversational AI for Cisco’s On-Premise Platforms
Customer Experience Management

Inference Solutions Enables Conversational AI for Cisco’s On-Premise Platforms

MTS Staff Writer -
0
Now we know the truth: Going all-digital with AI is a mistake
Guest Authors

Now We Know the Truth: Going All-Digital with AI Is a Mistake

Henry Vaage Iversen -
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Making Voice Tech More Human Is as Easy as 1-2-3
Guest Authors

Making Voice Tech More Human Is as Easy as 1-2-3

Tara Kelly -
0

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