virtual assistant

Enhancements include seamless integration with company's virtual assistant technology and speech analytics with advanced reporting and business intelligence tools Spitch.ai, global leader in conversational AI solutions, announced updates…
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Qatar Islamic Bank (QIB) has introduced new features to its AI virtual assistant, ‘Zaki’, offering customers, as well as non-customers, more convenience when interacting with the bank. QIB is the first bank in Qatar to launch a…
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BNP Paribas Personal Finance Bucharest Branch has chosen a DRUID AI virtual assistant to simplify the process of updating personal data for Cetelem customers, the bank’s commercial brand. The chatbot, available on the company's website,…
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DRUID, a conversational AI market leader, has been included by IDC, a top global provider of market intelligence, in the most recent edition of the ‘IDC Innovators: Conversational Artificial Intelligence, 2021’ report. This report…
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Cense AI announces the General Availability of Conversational AI Virtual assistant for eCommerce business owners. Cense AI provides SMBs with solutions to drive revenue to enhance buying journey, improve customer service, automate…
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The campaign, which is the first ever revealing the voice actor behind Siri, brings attention to the challenges people with disabilities face when accessing the internet. UserWay, the leading web accessibility company, today announced a…
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Jio Haptik Technologies Limited, one of the world's largest conversational AI companies and a subsidiary of Reliance Jio Platforms, today announced the launch of AI Agent Assist, an AI-powered virtual assistant that empowers agents with the…
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KAI Express offers a proven, pre-trained, and pre-configured digital assistant experience designed to be deployed in just 30 days, and delivered with an industry first reassurance program Kasisto, creators of KAI, the leading digital…
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North America leads development and sets stage for on-going commitment to enhance in-vehicle infotainment experience, directly addressing consumer concerns As the need for a more personalized and intelligent in-vehicle experience continues…
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Cited for Innovative AI Capabilities, Open Integrations and Customer Satisfaction Verint IVA Receives Perfect Scores for Features and Technology, Integration and Scalability Verint, the Customer Engagement Company ™, today announced that…
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Penny AI, a global leader in data-driven sales enablement solutions for direct sales, is excited to announce a partnership with Cerule, a biotech company building extraordinary lives through science-based health and wellness products, to…
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Experience Columbus enables Interactive Answer Engines through Satisfi Labs to provide tech-first support this holiday season and all year round Satisfi Labs and Experience Columbus, announced a new partnership to expand a virtual…
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In the wake of the pandemic, the 'Get AI Ready' campaign is powering enterprises of every scale with Virtual Assistants on WhatsApp Business accounts for free Gartner states that by 2025, customer service organizations embedding AI in…
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Faye Business Systems Group(FayeBSG), a global technology company, and SugarCRM’s Global Reseller of the Year for 2020, has announced the availability of their Conversica Integration for Sugar. Integrating Conversica with SugarCRM enables…
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Fast, intuitive, and effective Zappix customer self-service experiences further enhance the frictionless customer experiences HGS Digital delivers with its suite of products and services. With a deep understanding of people and technology…
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AI Solutions from Amplify.ai and Google’s Business Messages create a unique ‘Corona Helpdesk’ solution for MyGov Corona Hub Amplify.ai, developer of the first enterprise-class AI-driven omnichannel engagement platform, brings…
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Patents demonstrate Kasisto's Conversational AI leadership by using data to automate conversational model building and the categorization of critical financial information Kasisto, creators of KAI, the leading digital experience…
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Smart Answers on Lucidworks Fusion Uses Deep Learning to Understand Natural Language Questions and Provide Users with Immediate and Contextual Answers Lucidworks, leader in AI-powered search, announces Smart Answers on Lucidworks Fusion.…
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Today’s Daily MarTech Round-up covers the latest in Cloud, Marketing Analytics, Automation, Customer experience AI and ML announcements from e-Spirit, Vonage, Amazon Web Services, Creatio, Netskope, Automation Anywhere, and Sitel Group.…
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Vonage, a global business cloud communications leader, announced the launch of its Contact Center AI Virtual Assistant to help organisations respond to peaks in call volumes as the COVID-19 health crisis continues. Seamlessly integrated…
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